[Important Information for Employees] IMPORTANT - Windows 11 upgrades this summer

[Information Technology Services CIO Office]

*Sending on behalf of our ITS Desktop Support Team*

Dear Faculty & Staff,

As the spring semester comes to a close and summer begins, we want to
remind everyone that *all campus owned, Windows based, computer's must be
upgraded to Windows 11 by October* *2025.  *A high percentage of campus
computers have already been upgraded but several hundred still remain.

For those that still need to be upgraded many will be receiving new
hardware; for others, it will mean upgrading their existing systems. *Most
of these upgrades will need to be completed over the summer*, so we ask for
your cooperation in preparing ahead of time.

*How do I find out what version of Windows I'm running?*

Click on Search and type* winver,* then hit enter*, it will display your
operating system version.*
[image: image.png]


If you are *NOT currently running Windows 11*, please take the following
steps:

   1.

   *Back up your data*
   Ensure that all your work and personal data is safely backed up. *ITS
   recommends using Google Drive* to store school-related data. If you need
   help backing up to Google Drive or another location, please contact the
   Helpdesk at *x4433*, and a technician will assist you.
   2.

   *Contact the Helpdesk if you haven’t already been scheduled for an
   upgrade*
   If you haven’t heard from the Desktop Support team, please email
   *helpdesk at plattsburgh.edu* with the following information:
   -

      Confirmation that your data is backed up
      -

      A list of any software you use beyond the standard setup (e.g.,
      Microsoft Office, web browsers)
      -

      A preferred time frame for your upgrade (we’ll do our best to
      accommodate)

*Please note:* Due to the high volume of devices needing upgrades, ITS will
not be able to postpone this work until the fall. If we do not hear from
you, there's a strong possibility your system will be upgraded over the
summer *without your data or non-standard software*.

To avoid any disruption, *make sure your data is backed up before leaving
campus* and contact the Helpdesk to coordinate your upgrade.

Thank you for your attention and cooperation as we complete this time
sensitive campus wide upgrade.

-- 

*TJ Myers*

Director & Chief Information Officer

Information Technology Services

215 Feinberg

101 Broad Street
<https://maps.google.com/?q=101+Broad+Street+Plattsburgh,+NY+12901&entry=gmail&source=g>

Plattsburgh, NY 12901
<https://maps.google.com/?q=101+Broad+Street+Plattsburgh,+NY+12901&entry=gmail&source=g>

(o) 518-564- <(518)%20564-2449>5180

(f) 518-564-3817

*plattsburgh.edu <http://plattsburgh.edu/>*
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