[Important Information for Employees] Dining Services Transition Update

Catherine Keleher cjenn006 at plattsburgh.edu
Wed Dec 17 18:04:55 UTC 2025


Good Morning,

I’m pleased to share that our transition from Chartwells to Sodexo is
complete as of Monday, December 15th. We are thrilled to welcome
Sodexo’s *Cardinal
Way Culinary Co.* as our new dining services partner!

Here are a few important details as we begin Winter Break.

*What to Know:*

   - *Name & Branding:* Cardinal Way Culinary Co. is Sodexo’s campus-facing
   brand at SUNY Plattsburgh. You will see uniforms, emails, and signage
   labeled *Cardinal Way Culinary Co.* rather than Sodexo. We encourage
   campus partners to use this name, reflecting Cardinal Way’s integration
   into the SUNY Plattsburgh community.
   - *Employees:* You will continue to see many familiar faces. Cardinal
   Way retained more than 125 employees who worked on our campus under
   Chartwells.
   - *Dining Services:* Cardinal Way brings a commitment to sustainability,
   diverse menus, nutritional variety, and engaging culinary events across our
   campus. More information about new concepts will be shared in *January*.
   - *Catering:*
      - Please Welcome our *New Catering Director*! Stacey Metcalfe-Cox -
      Stacey.Metcalfe-Cox at sodexo.com
      - *Catertrax:* Cardinal Way will use a new Catertrax system with
      updated menus. The Chartwells Catertrax site is no longer
available. Online
      ordering will be available in mid-January. To place an order now, please
      contact Stacey.
         - Square Tomato
         <https://cardinalwayculinaryco.catertrax.com/menuGrid.asp?mode=c&a=7&cg=Square%20Tomato&intOrderID=&intCustomerID=>
         - affordable options for our student groups
         - Green & Gather
         <https://cardinalwayculinaryco.catertrax.com/menugrid.asp?mode=c&a=7&cg=2&intOrderID=&intCustomerID=>
         - menus for campus events & departments, from coffee breaks
to full-service
         functions
      - *Upcoming Events:*
         - *Catertrax Virtual Training Sessions:* January 13th at 11 a.m. &
         January 15th at 1:30 p.m. Sign up here
         <https://attendee.gototraining.com/rt/2574704840517440000>!
         - *Save the Date - Catering Showcase:* 2-4 p.m. on Thursday,
         February 12th in the Ballrooms - enjoy samples, meet the team
and learn
         more about placing orders.
      - *Winter Break Hours:* The Cardinal Cafe - We Proudly Serve will be
   open over break from 9:00 a.m. - 1:00 p.m. on: Dec. 16-19 | Dec. 22-23 |
   Dec. 29-30 | Jan. 5-23.

We will continue to share updates as the transition progresses and welcome
your feedback as we work to meet and exceed campus needs. Thank you for
your continued support, and best wishes for a restful Winter Break.

CATHERINE KELEHER
*Executive Director*
*College Auxiliary Services*
101 Broad Street
0104B Clinton Dining Hall
Plattsburgh, NY 12901
(o) 518-564-2033 <+1-518-564-2033>
(c) 518-578-0463 <+1-518-578-0463>
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