Updates to Holds for Students with Account Balances

[Jesse Decosse]

Effective October 18, 2022, Student Financial Services will update the
appearance of
the holds placed on student accounts with outstanding balances. There will
be no
changes to the thresholds and criteria that result in these holds, but the
names of the
holds and descriptive language visible in MyPlattsburgh will become more
accurate and
transparent.
Students with outstanding balances will still be able to request
transcripts, consistent
with action taken by the SUNY Board of Trustees and Governor in January,
2022.
None of the current holds and updates block transcript requests.
Effective October 17, the two holds related to outstanding account balances
will
become:

   - Balance Due, registration ok (B1)

This hold will exist for a student with any account balance greater than $0
but
less than $1,500. This hold prevents access to a diploma and enrollment
verification until the account balance is paid in full. Students can
register for new
coursework, request transcripts, and apply for graduation.

   - Balance Due, no registration (B2)

This hold will exist for any account balance greater than or equal to
$1,500.
Students are not allowed to register for new coursework until their
cumulative
account balance becomes less than $1,500. The hold also prevents access to a
diploma and enrollment verification. Students can request transcripts and
apply
for graduation.
We are here to help. Student Financial Services offers support and
guidance, such as
payment plan options and help securing financial aid resources.  Contact us
by phone
or email, or stop by the 4th floor of the Kehoe Building between 8:00 am
and 4:00 pm
Monday through Friday (9:00 am on Thursdays).


STUDENT FINANCIAL SERVICES
4th Floor, Kehoe Administration Building
101 Broad Street
Plattsburgh, NY 12901
(o) 518-564-2072 <+1-518-564-2072>
(f) 518-564-4079 <+1-518-564-4079>
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