[Important Information for Employees] Internet Connectivity Update

[Information Technology Services CIO Office]

ITS has been in contact with both of our Internet Service Providers
regarding access to some websites.  The source of the issue appears to be
an uncoordinated update this morning from one of our Internet Service
Providers.

ITS provided additional troubleshooting assistance by disabling the
Internet Service Provider in question at 12:41PM today.  Disabling the
connection successfully restored full web browsing capabilities back to the
campus.  We will leave it in this state until we receive information from
our secondary Internet Service Provider that their issue has been resolved.

If you are still experiencing web browsing connectivity issues, please
contact the ITS Helpdesk at 564-4433 or by email: helpdesk at plattsburgh.edu.

-- 

*TJ Myers*

Director & Chief Information Officer

Information Technology Services

215 Feinberg

101 Broad Street
<https://maps.google.com/?q=101+Broad+Street+Plattsburgh,+NY+12901&entry=gmail&source=g>

Plattsburgh, NY 12901
<https://maps.google.com/?q=101+Broad+Street+Plattsburgh,+NY+12901&entry=gmail&source=g>

(o) 518-564- <(518)%20564-2449>5180

(f) 518-564-3817

*plattsburgh.edu <http://plattsburgh.edu/>*
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