[Important Information for Employees] Campus Email Delivery Issues - 12:00pm-1:15pm today

[Information Technology Services CIO Office]

Dear Campus Community,

At around noon today, we experienced a brief email server misconfiguration
that impacted the sending of messages for approximately 30 minutes. This
issue resulted in some users encountering bounce notifications when
attempting to send emails.

The problem was swiftly addressed by our technical team. However, due to
delays in configuration propagation, it's possible that some users may have
continued to receive bounce notifications until approximately 1:15pm.

*If you encountered any bounce notifications during this period, we kindly
request that you resend any messages that failed to send successfully.*

We apologize for any inconvenience this may have caused and appreciate your
understanding and patience as we worked to resolve the issue.

If you need assistance or have questions about this issue, please call our
helpdesk at 518-564-4433, send us an email at helpdesk at plattsburgh.edu, or
submit a ticket on our portal https://its.plattsburgh.edu.

Thank you.

-- 

*TJ Myers*

Director & Chief Information Officer

Information Technology Services

215 Feinberg

101 Broad Street
<https://maps.google.com/?q=101+Broad+Street+Plattsburgh,+NY+12901&entry=gmail&source=g>

Plattsburgh, NY 12901
<https://maps.google.com/?q=101+Broad+Street+Plattsburgh,+NY+12901&entry=gmail&source=g>

(o) 518-564- <(518)%20564-2449>5180

(f) 518-564-3817

*plattsburgh.edu <http://plattsburgh.edu/>*
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