<div dir="ltr"><div><div class="gmail_default" style="font-family:arial,helvetica,sans-serif">Dear Campus Community,</div><div class="gmail_default" style="font-family:arial,helvetica,sans-serif"><br></div><div class="gmail_default" style="font-family:arial,helvetica,sans-serif"></div><div class="gmail_default" style="font-family:arial,helvetica,sans-serif"><span style="font-family:Arial,Helvetica,sans-serif">At around noon today, we experienced a brief email server misconfiguration that impacted the sending of messages for approximately 30 minutes. This issue resulted in some users encountering bounce notifications when attempting to send emails.</span></div><br><span class="gmail_default" style="font-family:arial,helvetica,sans-serif"></span>The problem was swiftly addressed by our technical team. However, due to delays in configuration propagation, it's possible that some users may have continued to receive bounce notifications until approximately 1:15pm.<br><br><b>If you encountered any bounce notifications during this period, we kindly request that you resend any messages that failed to send successfully.</b> <br><br>We apologize for any inconvenience this may have caused and appreciate your understanding and patience as we worked to resolve the issue.<br></div><div><br></div><div><div><div>If you need assistance or have questions about this issue, please call our helpdesk at 518-564-4433, send us an email at <a href="mailto:helpdesk@plattsburgh.edu" target="_blank">helpdesk@plattsburgh.edu</a>, or submit a ticket on our portal <a href="https://its.plattsburgh.edu/" target="_blank">https://its.plattsburgh.edu</a>.<br></div></div></div><div><br></div><div>Thank you.</div><div><br></div><div><span class="gmail_signature_prefix">-- </span><br><div dir="ltr" class="gmail_signature" data-smartmail="gmail_signature"><div dir="ltr"><p style="font-size:12.8px;color:rgb(0,0,0);margin:0px;line-height:normal;font-family:Arial"><b><font size="2">TJ Myers</font></b></p><p style="font-size:12.8px;color:rgb(0,0,0);margin:0px;line-height:normal;font-family:Arial"><font size="2">Director & Chief Information Officer</font></p><p style="font-size:12.8px;color:rgb(0,0,0);margin:0px;line-height:normal;font-family:Arial"><span style="font-size:small">Information Technology Services</span><br></p><p style="font-size:12.8px;color:rgb(0,0,0);margin:0px;line-height:normal;font-family:Arial"><font size="2">215 Feinberg</font></p><p style="font-size:12.8px;color:rgb(0,0,0);margin:0px;line-height:normal;font-family:Arial"><font size="2"><a href="https://maps.google.com/?q=101+Broad+Street+Plattsburgh,+NY+12901&entry=gmail&source=g" style="color:rgb(17,85,204)" target="_blank">101 Broad Street</a></font></p><p style="font-size:12.8px;color:rgb(0,0,0);margin:0px;line-height:normal;font-family:Arial"><font size="2"><a href="https://maps.google.com/?q=101+Broad+Street+Plattsburgh,+NY+12901&entry=gmail&source=g" style="color:rgb(17,85,204)" target="_blank">Plattsburgh, NY 12901</a></font></p><p style="font-size:12.8px;color:rgb(0,0,0);margin:0px;line-height:normal;font-family:Arial"><font size="2">(o) <a href="tel:(518)%20564-2449" value="+15185643824" style="color:rgb(17,85,204)" target="_blank">518-564-</a>5180</font></p><p style="font-size:12.8px;color:rgb(0,0,0);margin:0px;line-height:normal;font-family:Arial"><span style="font-size:small">(f) 518-564-</span><span style="font-size:small">3817</span><br></p><p style="font-size:12.8px;color:rgb(0,0,0);margin:0px;line-height:normal;font-family:Arial"><b><font size="2"><a href="http://plattsburgh.edu/" style="color:rgb(17,85,204)" target="_blank">plattsburgh.edu</a></font></b></p><div style="margin:0in 0in 0pt"><span style="font-family:"Times New Roman",serif;font-size:12pt"><font color="#000000"><br></font></span></div><div style="margin:0in 0in 0pt"><img src="https://web.plattsburgh.edu/files/914/images/SUNY-Plattsburgh-Email-Logo-2018.jpg"></div></div></div></div></div>