[Important Information for Employees] Phishing Scams Continue to Hit Campus Accounts

[Information Technology Services CIO Office]

Campus Community:

We are seeing a modified version of the phishing scam that has been hitting
campus email accounts recently. The fraudulent message has shifting
language, but states "Action required: Current email users should switch to
Microsoft cloud base...."

IMPORTANT: *If you have clicked on the links in this email and entered
credentials*, contact the ITS Helpdesk
<https://www.plattsburgh.edu/academics/resources/technology/helpdesk/index.html>
immediately.

*How can I tell whether a message is fraudulent?*

   1. *Hover over links to view the actual URL they reference. *Note
   the discrepancy between the text language and the link. If the link goes to
   an outside address instead of a legitimate SUNY Plattsburgh address, it's a
   scam.
   2. *Identify that the "from" email address matches the display name.* The
   "from" address may look legitimate at first glance, but a closer look at
   the email headers may reveal that the email address associated with the
   display name is actually coming from someone else. Off-campus messages are
   marked as EXTERNAL. *If an email comes from an address that isn’t
   affiliated with the apparent sender, it’s almost certainly a scam *(though
   there can be exceptions to this situation).

*General Guidelines*
Phishing scams typically take the form of targeted email or text messages
designed to get victims to engage and establish a rapport. The fake
messages are always changing, so be aware of basic safety practices when
encountering suspicious messages. The goal of the criminal is to steal
data, money, or both. Never part with any of these valuables.

If you receive a suspicious message, follow these steps:

   1. *Do not reply*.
   2. *Mark the message as Spam.*
   3. *If you have replied *or are unsure about what to do, contact the ITS
   Helpdesk
   <https://www.plattsburgh.edu/academics/resources/technology/csds/helpdesk/index.html>
without
   delay.

As always, should you have any questions about phishing scams or any other
cyber-security issue, please feel free to contact the Helpdesk
<https://www.plattsburgh.edu/academics/resources/technology/csds/helpdesk/index.html>.
You will also find helpful information on our Information Security web page
<https://www.plattsburgh.edu/academics/resources/technology/infosec/index.html>
.

-- 

*TJ Myers*

Director & Chief Information Officer

Information Technology Services

215 Feinberg

101 Broad Street
<https://maps.google.com/?q=101+Broad+Street+Plattsburgh,+NY+12901&entry=gmail&source=g>

Plattsburgh, NY 12901
<https://maps.google.com/?q=101+Broad+Street+Plattsburgh,+NY+12901&entry=gmail&source=g>

(o) 518-564- <(518)%20564-2449>5180

(f) 518-564-3817

*plattsburgh.edu <http://plattsburgh.edu/>*
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