[Important Information for Employees] 911 calls temporarily rerouted

Holly Heller-Ross hellerhb at plattsburgh.edu
Tue Sep 7 00:57:43 UTC 2021


911 Calls Temporarily Rerouted

To the campus community:

LITS is working on an issue related to calls made from a campus telephone
to 911. Calls to 911 are being rerouted to a 911 call center outside of our
local Clinton County.

*Need to know: *If you have an emergency and experience this, there will be
an automated message stating, "We understand you have an emergency. Please
stay on the line" Once a person answers, inform the dispatcher that you
reside in *Clinton County so they can properly route your call.*

All emergencies will be responded to, and we of course hope that no calls
will be necessary!

We are working with our telephone service providers to correct this
situation and will keep you informed.

Library and Information Technology Services -LITS

HOLLY HELLER-ROSS '84,
MLS
(She, Her, Hers, Herself)
Dean and CIO, Library and Information Technology Services
0211 Feinberg Library
101 Broad Street
Plattsburgh, NY 12901
(o) 518-564-5180 <+1-518-564-5180>
(f) 518-564-5100
plattsburgh.edu <https://www.plattsburgh.edu/>
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