<div dir="ltr"><div dir="ltr"><font face="verdana, sans-serif" color="#000000"><span class="gmail_default" style="font-family:verdana,sans-serif;font-size:small;color:rgb(0,0,0)">Campus Community,</span></font></div><div dir="ltr"><font face="verdana, sans-serif" color="#000000"><b><span class="gmail_default" style="font-family:verdana,sans-serif;font-size:small;color:rgb(0,0,0)"><br></span></b></font></div><div dir="ltr"><font face="verdana, sans-serif" color="#000000"><b><span class="gmail_default" style="font-family:verdana,sans-serif;font-size:small;color:rgb(0,0,0)"></span>We have lift-off!</b> Information Technology Services <span class="gmail_default" style="font-family:verdana,sans-serif;font-size:small;color:rgb(0,0,0)">(ITS) </span>is pleased to announce th<span class="gmail_default" style="font-family:verdana,sans-serif;font-size:small;color:rgb(0,0,0)">e </span>launch of a new <a href="https://plattsburgh.teamdynamix.com/TDClient/90/Portal/Home/" target="_blank"><b>ITS Portal</b></a> for the SUNY Plattsburgh community. <br></font></div><div dir="ltr"><font face="verdana, sans-serif" color="#000000"><br></font></div><div dir="ltr"><font face="verdana, sans-serif" color="#000000"><span class="gmail_default" style="font-family:verdana,sans-serif;font-size:small;color:rgb(0,0,0)"></span>Access the new portal <span class="gmail_default">with the <a href="https://plattsburgh.teamdynamix.com/TDClient/90/Portal/Home/" target="_blank">direct link</a> or by </span>using the "ITS Portal" option <span class="gmail_default">in </span><span class="gmail_default" style="font-family:verdana,sans-serif;font-size:small;color:rgb(0,0,0)"><a href="https://www.plattsburgh.edu/portal/">MyPlattsburgh</a>.</span></font><br><div><font face="verdana, sans-serif" color="#000000"><br>Designed to improve user experience, the ITS Portal provides a single entry point for getting help, <span class="gmail_default" style="font-family:verdana,sans-serif;font-size:small;color:rgb(0,0,0)">obtaining</span> services, conducting transactions, and accessing your campus technologies.<br><br>Now you can submit, view, and interact with your ITS Helpdesk tickets. But that’s just the beginning.<br><br>The ITS Portal lets you view our full set of ITS services, consult an expanding technology knowledge base, find answers to most-asked questions, set your NetID and password, access core campus applications, and connect to tech resources—all aligned with your role in the campus community.<br><br>We understand the importance of providing users with the tech support they need to do their work in the most convenient and problem-free way possible. We’ve chosen a single cloud-based platform that optimizes self-service, with enterprise integration and automation that we are able to customize for SUNY Plattsburgh.<br><br>The ITS Portal is very much a work in progress. Some features, <span class="gmail_default">such as </span>the <span class="gmail_default">K</span>nowledge <span class="gmail_default">B</span>ase<span class="gmail_default">,</span> will take a bit more time to build out<span class="gmail_default"> fully</span>. We value your input. So, give it a test run and let us know your thoughts. Our teams are eager to hear any and all feedback, and we remain dedicated to helping you every step of the way.<br></font></div><font face="verdana, sans-serif" color="#000000"><br clear="all"></font><div><div dir="ltr" data-smartmail="gmail_signature"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><font face="verdana, sans-serif" color="#000000">
</font><p style="margin:0px;line-height:normal"><span class="gmail_default"><font face="verdana, sans-serif" color="#000000">Regards,</font></span></p><p style="margin:0px;line-height:normal"><font face="verdana, sans-serif" color="#000000"><span class="gmail_default"></span><br></font></p><font face="verdana, sans-serif" color="#000000">
</font><p style="margin:0px;line-height:normal"><b><font size="2" face="verdana, sans-serif" color="#000000">TJ Myers</font></b></p><p style="margin:0px;line-height:normal"><font size="2" face="verdana, sans-serif" color="#000000">Director & Chief Information Officer</font></p><p style="margin:0px;line-height:normal"><font face="verdana, sans-serif" color="#000000">Information Technology Services<br></font></p><p style="margin:0px;line-height:normal"><font size="2" face="verdana, sans-serif" color="#000000">215 Feinberg</font></p><p style="margin:0px;line-height:normal"><font size="2" face="verdana, sans-serif" color="#000000"><a href="https://maps.google.com/?q=101+Broad+Street+Plattsburgh,+NY+12901&entry=gmail&source=g" target="_blank">101 Broad Street</a></font></p><p style="margin:0px;line-height:normal"><font size="2" face="verdana, sans-serif" color="#000000"><a href="https://maps.google.com/?q=101+Broad+Street+Plattsburgh,+NY+12901&entry=gmail&source=g" target="_blank">Plattsburgh, NY 12901</a></font></p><p style="margin:0px;line-height:normal"><font size="2" face="verdana, sans-serif" color="#000000">(o) <a href="tel:(518)%20564-2449" value="+15185643824" target="_blank">518-564-2449</a></font></p><p style="margin:0px;line-height:normal"><font face="verdana, sans-serif" color="#000000">(f) 518-564-3817<br></font></p><p style="margin:0px;line-height:normal"><b><font size="2" face="verdana, sans-serif" color="#000000"><a href="http://plattsburgh.edu/" target="_blank">plattsburgh.edu</a></font></b></p><div style="margin:0in 0in 0pt"><font face="verdana, sans-serif" color="#000000"><br></font></div><div style="margin:0in 0in 0pt"><font face="verdana, sans-serif" color="#000000"><img src="https://web.plattsburgh.edu/files/914/images/SUNY-Plattsburgh-Email-Logo-2018.jpg"><br></font></div><div style="margin:0in 0in 0pt"><span style="font-family:"Times New Roman",serif;font-size:12pt"><font color="#000000"><br></font></span></div><div style="margin:0in 0in 0pt"><span style="font-family:"Times New Roman",serif;font-size:12pt"></span></div><font size="3" face="Times New Roman" color="#000000">
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