<div dir="ltr"><div>Dear Colleagues, </div><div><br></div><div>Our community was shaken Thursday with <a href="https://www.northcountrypublicradio.org/news/story/47581/20230330/false-reports-of-school-shootings-lock-down-schools-across-north-country">the <span style="font-family:Helvetica,Arial">false report of an active </span><span class="gmail-il" style="font-family:Helvetica,Arial">shooter</span><span style="font-family:Helvetica,Arial"> at Plattsburgh High School, along with several other such alarms across the North Country region. </span></a>  </div><div>You may have felt the tremors as you learned of the news. It likely hit you particularly hard in the wake of mass shootings across our country. In fact, there have been <a href="https://abcnews.go.com/US/mass-shootings-days-2023-database-shows/story?id=96609874">more mass shootings than days so far this year. </a>  </div><div><br></div><div>Although we all shared collective gratitude that it was only a hoax, our nervous systems don't really distinguish too well between a hoax and the real thing. Here is a <a href="https://www.youtube.com/watch?v=ZdIQRxwT1I0">video on how the nervous system responds to trauma. </a> </div><div>If you are wondering <a href="https://www.yahoo.com/lifestyle/school-shooting-mental-health-201755832.html">what to do when you're feeling helpless after a school shooting (or threat)</a> or if you would like to talk about <a href="https://www.verywellfamily.com/how-to-talk-to-your-child-about-gun-violence-school-shootings-5205913">how to talk to your children about gun violence and school shootings</a>, please reach out. </div><div><br></div><div>Our children need us. We, already stressed, may be feeling our own <a href="https://psychcentral.com/health/vicarious-trauma#causes">vicarious trauma</a>, but there are many great <a href="https://www.schoolcounselor.org/Publications-Research/Publications/Free-ASCA-Resources/After-a-School-Shooting#:~:text=Helping%20Students%20After%20a%20School%20Shooting%201%20Try,are%20people%20who%20do%20bad%20things.%20More%20items">resources to help us help our kids in the wake of a school shooting or threat of one.</a> You may wish to learn more about <a href="https://learnsafe.com/mental-health-in-schools-coping-with-vicarious-trauma/">vicarious trauma in schools</a> so that you can be aware of what to look out for in your children and in our students (and in ourselves) as Thursday's events start to sink in and play out. Remember, it is not uncommon for traumatic reactions to be belated and to rise to the surface days or weeks after the traumatic event. </div><div><br></div><div>We are all dealing with <a href="https://www.huffpost.com/entry/collective-trauma-at-work_l_62a37b3be4b0c77098a0309d">so many collective traumas</a> right now. Perhaps the time is right to finally reach out for help. </div><div><br></div><div>Help is available for you and your family members. Some resources are below, but you can also contact me for a confidential consultation, assessment, or referral. </div><div><br></div><div>Thank you, </div><div><br></div><div><p class="MsoNormal" style="margin:0in;font-size:12pt;font-family:Calibri,sans-serif"><span style="font-family:"Times New Roman",serif">Kim </span><span style="color:rgb(85,85,85);font-family:"Times New Roman",serif;font-size:12pt">McCoy Coleman</span></p><p class="MsoNormal" style="margin:0cm;color:rgb(85,85,85);font-size:12pt;font-family:Calibri,sans-serif"><span style="font-family:"Times New Roman",serif"><span class="gmail-il">Employee</span> <span class="gmail-il">Assistance</span> <span class="gmail-il">Program</span> Coordinator</span></p><p class="MsoNormal" style="margin:0cm;color:rgb(85,85,85);font-size:12pt;font-family:Calibri,sans-serif"><span style="font-family:"Times New Roman",serif">401A Beaumont Hall</span></p><p class="MsoNormal" style="margin:0cm;color:rgb(85,85,85);font-size:12pt;font-family:Calibri,sans-serif"><span style="font-family:"Times New Roman",serif"><a href="mailto:eap@plattsburgh.edu" target="_blank" style="color:rgb(5,99,193);text-decoration-line:none"><span class="gmail-il">eap</span>@plattsburgh.edu</a></span></p><p class="MsoNormal" style="margin:0cm;color:rgb(85,85,85);font-size:12pt;font-family:Calibri,sans-serif"><span style="font-family:"Times New Roman",serif">(518) 564-EAPP (3277) – or- (518) 569-4230</span></p><p class="MsoNormal" style="margin:0cm;color:rgb(85,85,85);font-size:12pt;font-family:Calibri,sans-serif"><span style="font-family:"Times New Roman",serif"> </span></p><p class="MsoNormal" style="margin:0cm;color:rgb(85,85,85);font-size:12pt;font-family:Calibri,sans-serif"><b><span style="font-family:"Times New Roman",serif"><span class="gmail-il">Employee</span> <span class="gmail-il">Assistance</span> <span class="gmail-il">Program</span> (EAP)</span></b></p><p class="MsoNormal" style="margin:0cm;color:rgb(85,85,85);font-size:12pt;font-family:Calibri,sans-serif"><span style="font-family:"Times New Roman",serif">The New York State <span class="gmail-il">Employee</span> <span class="gmail-il">Assistance</span> Program (<span class="gmail-il">EAP</span>) is a worksite-based <span class="gmail-il">program</span> designed to help state employees deal with the everyday issues involved in balancing work and life, as well as more serious problems that may impact work performance. This benefit is available to SUNY Plattsburgh employees, retirees, and their families and is sponsored jointly by labor and management.</span></p><p class="MsoNormal" style="margin:0cm;color:rgb(85,85,85);font-size:12pt;font-family:Calibri,sans-serif"><br></p><div><div style="text-align:center"><table border="0" cellspacing="0" cellpadding="0" width="100%" style="width:2057px;border-collapse:collapse"><tbody><tr><td style="padding:0in"><div><div style="text-align:left"><p class="MsoNormal" style="margin:0cm;font-size:12pt;font-family:Calibri,sans-serif"><b><span style="font-family:"Times New Roman",serif">Wellness NYS: </span></b><span style="font-family:"Times New Roman",serif">New York State’s<b> </b>Office of <span class="gmail-il">Employee</span> Relations makes a variety of resources available on their website. This includes statewide initiatives and resources. One such resource is the Wellness Everyday initiative.</span></p><p class="MsoNormal" style="margin:0cm;font-size:12pt;font-family:Calibri,sans-serif"><b><span style="font-family:"Times New Roman",serif"> </span></b><span style="font-family:"Times New Roman",serif"></span></p><p class="MsoNormal" style="margin:0cm;font-size:12pt;font-family:Calibri,sans-serif"><b><span style="font-family:"Times New Roman",serif">Wellness Everyday: </span></b><span style="font-family:"Times New Roman",serif">This is a monthly challenge with a daily “to-do” suggestion list of little steps to improve overall wellness at work and in life.</span></p><p class="MsoNormal" style="margin:0cm;font-size:12pt;font-family:Calibri,sans-serif"><span style="font-family:"Times New Roman",serif"> </span></p><p class="MsoNormal" style="margin:0cm;font-size:12pt;font-family:Calibri,sans-serif"><b><span style="font-family:"Times New Roman",serif">Webpage: </span></b><span style="font-family:"Times New Roman",serif"><a href="https://wellnys.oer.ny.gov/" target="_blank" style="color:rgb(5,99,193)">https://wellnys.oer.ny.gov/</a></span></p><p class="MsoNormal" style="margin:0cm;font-size:12pt;font-family:Calibri,sans-serif"><b><span style="font-family:"Times New Roman",serif"> </span></b><span style="font-family:"Times New Roman",serif"></span></p><p class="MsoNormal" style="margin:0cm;font-size:12pt;font-family:Calibri,sans-serif"><b><span style="font-family:"Times New Roman",serif">Healthcare and Mental Health Resources:</span></b><span style="font-family:"Times New Roman",serif"></span></p><p class="MsoNormal" style="margin:0cm;font-size:12pt;font-family:Calibri,sans-serif"><span style="font-family:"Times New Roman",serif">Most of our employees at SUNY Plattsburgh have the <b>Empire Plan</b>, which provides both in-person and Virtual Care options. Virtual Care offers convenient, private, and cost-effective online visits with eligible providers, including online mental health providers. Online teletherapy can be cost effective, time efficient, and may reduce wait times that can occur in the North Country when seeking in-person psychotherapy.</span></p><p class="MsoNormal" style="margin:0cm;font-size:12pt;font-family:Calibri,sans-serif"><br></p><p class="MsoNormal" style="margin:0cm;font-size:12pt;font-family:Calibri,sans-serif"><u><span style="font-family:"Times New Roman",serif">Empire Plan</span></u><span style="font-family:"Times New Roman",serif">:</span></p><p class="MsoNormal" style="margin:0cm;font-size:12pt;font-family:Calibri,sans-serif"><span style="font-family:"Times New Roman",serif">Empire BlueCross BlueShield: Hospitalization</span></p><p class="MsoNormal" style="margin:0cm;font-size:12pt;font-family:Calibri,sans-serif"><span style="font-family:"Times New Roman",serif">United HealthCare: Major Medical</span></p><p class="MsoNormal" style="margin:0cm;font-size:12pt;font-family:Calibri,sans-serif"><span style="font-family:"Times New Roman",serif">Beacon Health Options Inc.: Mental Health/Substance Abuse</span></p><p class="MsoNormal" style="margin:0cm;font-size:12pt;font-family:Calibri,sans-serif"><span style="font-family:"Times New Roman",serif">CVS/Caremark, Inc.: Prescriptions</span></p><p class="MsoNormal" style="margin:0cm;font-size:12pt;font-family:Calibri,sans-serif"><span style="font-family:"Times New Roman",serif">Most of our Employees here at SUNY Plattsburgh have the <b>Empire Plan</b>, which provides both in-person and Virtual Care options. Virtual Care offers convenient, private and cost-effective online visits with eligible providers. </span></p><p class="MsoNormal" style="margin:0cm;font-size:12pt;font-family:Calibri,sans-serif"><span style="font-family:"Times New Roman",serif"> </span></p><p class="MsoNormal" style="margin:0cm;font-size:12pt;font-family:Calibri,sans-serif"><span style="font-family:"Times New Roman",serif">Employees can <a href="http://www.empireplanproviders.com/provider.htm" target="_blank" style="color:rgb(5,99,193)">search the provider directory</a> to find providers in the area, as well as providers that offer the telehealth option. </span></p><p class="MsoNormal" style="margin:0cm;font-size:12pt;font-family:Calibri,sans-serif"><span style="font-family:"Times New Roman",serif"> </span></p><p class="MsoNormal" style="margin:0cm;font-size:12pt;font-family:Calibri,sans-serif"><b><span style="font-family:"Times New Roman",serif">Telehealth Under the Empire Plan: </span></b><span style="font-family:"Times New Roman",serif">If you are enrolled in the Empire Plan, this telemedicine <span class="gmail-il">program</span> is provided by <b>LiveHealth Online</b>.  Claims for the telemedicine visits will be processed by Empire BlueCross, the Empire Plan’s hospital carrier. Empire Plan enrollees/dependents who require immediate access to medical or mental health telemedicine services can visit <a href="https://www.empireblue.com/nys" target="_blank" style="color:rgb(5,99,193)">Empire Blue Cross’s</a> website and register through the LiveHealth Online link. To receive paid-in-full benefits, the Empire Plan specific coupon code (listed on the Blue Cross Empire Plan website) must be added when registering for medical telemedicine services or when receiving <b>mental health telemedicine services</b>. Currently, Empire Plan enrollees registering for LiveHealth Online would use “Empire Blue Cross'' as the health plan and enter their Empire Plan identification number. The Empire Plan specific coupon code should be added on the screen which discusses payment (result will show a $0 visit fee). After successfully registering and logging in, medical services with a live physician can be requested.</span></p><p class="MsoNormal" style="margin:0cm;font-size:12pt;font-family:Calibri,sans-serif"><span style="font-family:"Times New Roman",serif">Empire Plan enrollees are encouraged to call the Empire Plan with any questions at 1-877-769-7447 (1-877-769-7447).</span></p><p class="MsoNormal" style="margin:0cm;font-size:12pt;font-family:Calibri,sans-serif"><span style="font-family:"Times New Roman",serif"> </span></p><p class="MsoNormal" style="margin:0cm;font-size:12pt;font-family:Calibri,sans-serif"><b><span style="font-family:"Times New Roman",serif">988 Lifeline</span></b><span style="font-family:"Times New Roman",serif"></span></p><p class="MsoNormal" style="margin:0cm;font-size:12pt;font-family:Calibri,sans-serif"><span style="font-family:"Times New Roman",serif"> </span></p><p class="MsoNormal" style="margin:0cm;font-size:12pt;font-family:Calibri,sans-serif"><span style="font-family:"Times New Roman",serif">988 has been designated as the new three-digit dialing code that will route callers to the National Suicide Prevention Lifeline (now known as the 988 Suicide & Crisis Lifeline), and is now active across the United States.</span></p><p class="MsoNormal" style="margin:0cm;font-size:12pt;font-family:Calibri,sans-serif"><span style="font-family:"Times New Roman",serif"> </span></p><p class="MsoNormal" style="margin:0cm;font-size:12pt;font-family:Calibri,sans-serif"><b><span style="font-family:"Times New Roman",serif">Website:</span></b><span style="font-family:"Times New Roman",serif"> <a href="https://988lifeline.org/current-events/the-lifeline-and-988/" target="_blank" style="color:rgb(5,99,193)">https://988lifeline.org/current-events/the-lifeline-and-988/</a></span></p><p class="MsoNormal" style="margin:0cm;font-size:12pt;font-family:Calibri,sans-serif"><span style="font-family:"Times New Roman",serif"> </span></p><p class="MsoNormal" style="margin:0cm;font-size:12pt;font-family:Calibri,sans-serif"><b><span style="font-family:"Times New Roman",serif">Adirondack 211</span></b><span style="font-family:"Times New Roman",serif"></span></p><p class="MsoNormal" style="margin:0cm;font-size:12pt;font-family:Calibri,sans-serif"><span style="font-family:"Times New Roman",serif">2-1-1 is the one number to call to find or give help in Clinton, Essex, and Franklin counties.</span></p><p class="MsoNormal" style="margin:0cm;font-size:12pt;font-family:Calibri,sans-serif"><span style="font-family:"Times New Roman",serif">2-1-1 is an easy-to-remember telephone number to call for free and confidential community referral that connects callers with resources providing food, shelter, rent <span class="gmail-il">assistance</span>, clothing, child care options and other types of community <span class="gmail-il">assistance</span>. Trained referral specialists are multi-lingual and available to help individuals find the help they need.</span></p><p class="MsoNormal" style="margin:0cm;font-size:12pt;font-family:Calibri,sans-serif"><b><span style="font-family:"Times New Roman",serif">Website:</span></b><span style="font-family:"Times New Roman",serif"> <a href="https://211ny4regions.communityos.org/adirondack" target="_blank" style="color:rgb(5,99,193)">https://211ny4regions.communityos.org/adirondack</a></span></p></div><br><table border="0" cellspacing="0" cellpadding="0" width="600" style="width:6.25in;border-collapse:collapse"><tbody><tr><td style="padding:0in"><div><div><table border="0" cellspacing="0" cellpadding="0" width="100%" style="width:600px;border-collapse:collapse"><tbody><tr><td valign="top" style="padding:0in"><div><table border="0" cellspacing="0" cellpadding="0" style="border-collapse:collapse"><tbody><tr><td width="600" valign="top" style="width:6.25in;padding:0in"><table border="0" cellspacing="0" cellpadding="0" width="100%" style="width:600px;border-collapse:collapse"><tbody><tr><td style="padding:22.5pt 0in 7.5pt"><div><p class="MsoNormal"><span style="font-size:1pt"><img border="0" width="181" height="52" id="m_-6383230712025798840m_-1141947796934669528m_1834863356767804508_x0000_i1029" src="https://appboy-images.com/appboy/communication/assets/image_assets/images/5d3722c628274534c0941b7c/original.png?1563894470" class="gmail-CToWUd" style="width: 1.8854in; height: 0.5416in;"></span><span style="font-size:1pt"><u></u><u></u></span></p></div></td></tr><tr><td style="padding:15pt 0in 0in;word-break:break-word"><div><table border="1" cellspacing="0" cellpadding="0" width="600" style="width:6.25in;border-collapse:collapse;border:none"><tbody><tr><td style="border-right:none;border-bottom:none;border-left:none;border-top:6pt solid rgb(155,155,155);padding:0in"><p class="MsoNormal" style="line-height:0px"><span style="font-size:1pt"> <u></u><u></u></span></p></td></tr></tbody></table></div></td></tr></tbody></table></td></tr></tbody></table></div></td></tr></tbody></table></div></div></td></tr></tbody></table></div></td></tr></tbody></table></div><p class="MsoNormal" style="background-image:initial;background-position:initial;background-size:initial;background-repeat:initial;background-origin:initial;background-clip:initial"><u></u> <u></u></p><div style="text-align:center"><table border="0" cellspacing="0" cellpadding="0" width="100%" style="width:2057px;border-collapse:collapse"><tbody><tr><td style="padding:0in;word-break:break-word"><div><table border="0" cellspacing="0" cellpadding="0" width="600" style="width:6.25in;border-collapse:collapse"><tbody><tr><td style="padding:0in"><div><div><table border="0" cellspacing="0" cellpadding="0" width="100%" style="width:600px;background:rgb(18,55,125);border-collapse:collapse"><tbody><tr><td valign="top" style="padding:0in"><div><table border="0" cellspacing="0" cellpadding="0" style="border-collapse:collapse;border-radius:0px"><tbody><tr><td width="600" valign="top" style="width:6.25in;padding:0in"><table border="0" cellspacing="0" cellpadding="0" width="100%" style="width:600px;border-collapse:collapse;word-break:break-word"><tbody><tr><td style="padding:22.5pt 18.75pt"><div><p style="line-height:21.75pt"><b><span style="font-size:18pt;font-family:Arial,sans-serif;color:white">Symptom relief is a tap or click away<u></u><u></u></span></b></p></div></td></tr><tr><td style="padding:7.5pt 18.75pt 37.5pt;word-break:break-word"><div><table border="0" cellspacing="0" cellpadding="0" style="border-collapse:collapse"><tbody><tr><td style="background:white;padding:7.5pt 18.75pt"><p class="MsoNormal"><span style="color:black"><a href="https://gcc02.safelinks.protection.outlook.com/?url=https%3A%2F%2Fablink.em.startlivehealthonline.com%2Fss%2Fc%2FwLmA1G220JE_v5YcsHRSPIpTfzYRXHbHVlCXiLvHGRj7kiWRg93BzRlVJoy1JAnKsUKGiG-lxS_1289ZqY1nX9IWod2la2ZkevvNtgYQLZUj8XnBdaVgaNl3ol_DvGVCx3UxhrcMRPCazhWW3DDvGjftA0ffb4nUOEBG-GOBoLRKCKmMdbcYmw6Remvo_MkqOFYlqRFSJYV-OnqegWMvHpq24NOSH5LWi2-qB8X2Mr6mMy-s3uT0X1Bxey3yik0SR4zzpfFjwbCCT-csHoQPvOAi3aiys9z3UeL3UAa_IWH2IcM7KsLGF-JD8xG3JviIo0KUlhGbj0IAXudZ0qEPEFMq71TPBKvp5YJLBBI9UcczV77xkVD7j2491K_RTHybYex2NBl_sQ0xVLlLyZq5MQ%2F3uh%2Fq44ChvtETMWZvlWnsSHOLQ%2Fh5%2FfgJb-elmbxvxMonZuq6tGoGSgNM9_5SenISZflvOUXM&data=05%7C01%7Cgregg.dickerson%40eap.ny.gov%7C360bdaaab5a14afc715a08db24b62233%7Cf46cb8ea79004d108ceb80e8c1c81ee7%7C0%7C0%7C638144136897861582%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=Bqo9klBzYhVyK6LM%2BHWnplXUQ1PEQdcpqcSWLXXBtVg%3D&reserved=0" target="_blank"><span style="font-size:16pt;font-family:Arial,sans-serif;color:rgb(18,55,125);background-image:initial;background-position:initial;background-size:initial;background-repeat:initial;background-origin:initial;background-clip:initial;text-decoration-line:none">Start a visit ›</span></a></span><u></u><u></u></p></td></tr></tbody></table></div></td></tr></tbody></table></td></tr></tbody></table></div></td></tr></tbody></table></div></div></td></tr></tbody></table></div></td></tr></tbody></table></div><p class="MsoNormal" style="background-image:initial;background-position:initial;background-size:initial;background-repeat:initial;background-origin:initial;background-clip:initial"><u></u> <u></u></p><div style="text-align:center"><table border="0" cellspacing="0" cellpadding="0" width="100%" style="width:2057px;border-collapse:collapse"><tbody><tr><td style="padding:0in;word-break:break-word"><div><table border="0" cellspacing="0" cellpadding="0" width="600" style="width:6.25in;border-collapse:collapse"><tbody><tr><td style="padding:0in"><div><div><table border="0" cellspacing="0" cellpadding="0" width="100%" style="width:600px;border-collapse:collapse"><tbody><tr><td valign="top" style="padding:0in"><div><table border="0" cellspacing="0" cellpadding="0" style="border-collapse:collapse;border-radius:0px"><tbody><tr><td width="600" valign="top" style="width:6.25in;padding:0in"><table border="0" cellspacing="0" cellpadding="0" width="100%" style="width:600px;border-collapse:collapse;word-break:break-word"><tbody><tr><td style="padding:0in"><div><p class="MsoNormal"><span style="font-size:1pt"><img border="0" width="600" height="400" id="m_-6383230712025798840m_-1141947796934669528m_1834863356767804508_x0000_i1028" src="https://client-data.knak.io/production/email_assets/60390df091393/DDRqXuB4C6lFRyupjQKl6qYQoMIP6YEQfGfLhhl4.jpg" class="gmail-CToWUd gmail-a6T" tabindex="0" style="cursor: pointer; outline: 0px; width: 6.25in; height: 4.1666in;"></span><span style="font-size:1pt"><u></u><u></u></span></p></div></td></tr></tbody></table></td></tr></tbody></table></div></td></tr></tbody></table></div></div></td></tr></tbody></table></div></td></tr></tbody></table></div><p class="MsoNormal" style="background-image:initial;background-position:initial;background-size:initial;background-repeat:initial;background-origin:initial;background-clip:initial"><u></u> <u></u></p><div style="text-align:center"><table border="0" cellspacing="0" cellpadding="0" width="100%" style="width:2057px;border-collapse:collapse"><tbody><tr><td style="padding:0in;word-break:break-word"><div><table border="0" cellspacing="0" cellpadding="0" width="600" style="width:6.25in;border-collapse:collapse"><tbody><tr><td style="padding:0in"><div><div><table border="0" cellspacing="0" cellpadding="0" width="100%" style="width:600px;border-collapse:collapse"><tbody><tr><td valign="top" style="padding:0in"><div><table border="0" cellspacing="0" cellpadding="0" style="border-collapse:collapse;border-radius:0px"><tbody><tr><td width="600" valign="top" style="width:6.25in;padding:0in"><table border="0" cellspacing="0" cellpadding="0" width="100%" style="width:600px;border-collapse:collapse;word-break:break-word"><tbody><tr><td style="padding:22.5pt 18.75pt 15pt"><div><p style="line-height:21.75pt"><b><span style="font-size:18pt;font-family:Arial,sans-serif;color:black">See a doctor without leaving the house<u></u><u></u></span></b></p></div></td></tr><tr><td style="padding:7.5pt 18.75pt 15pt;word-break:break-word"><div><p style="line-height:14.25pt"><span style="font-family:Arial,sans-serif;color:black">When you're sick or suffering from allergy symptoms, you probably don't feel like making the trip to the doctor's office. And if the doctor's office is closed, you might be out of luck — but not with 24/7 care on LiveHealth Online.<u></u><u></u></span></p><p style="line-height:14.25pt"><span style="font-family:Arial,sans-serif;color:black"> <u></u><u></u></span></p><p style="line-height:14.25pt"><span style="font-family:Arial,sans-serif;color:black">Doctors are always standing by and ready to provide a diagnosis, treatment plan, and prescriptions if necessary. You don't even have to leave your couch or bed.<u></u><u></u></span></p></div></td></tr><tr><td style="padding:7.5pt 18.75pt;word-break:break-word"><div><table border="0" cellspacing="0" cellpadding="0" style="border-collapse:collapse"><tbody><tr><td style="background:rgb(18,55,125);padding:7.5pt 18.75pt"><p class="MsoNormal"><span style="color:white"><a href="https://gcc02.safelinks.protection.outlook.com/?url=https%3A%2F%2Fablink.em.startlivehealthonline.com%2Fss%2Fc%2FwLmA1G220JE_v5YcsHRSPIpTfzYRXHbHVlCXiLvHGRj7kiWRg93BzRlVJoy1JAnKsUKGiG-lxS_1289ZqY1nX9IWod2la2ZkevvNtgYQLZUj8XnBdaVgaNl3ol_DvGVCx3UxhrcMRPCazhWW3DDvGjftA0ffb4nUOEBG-GOBoLRKCKmMdbcYmw6Remvo_MkqOFYlqRFSJYV-OnqegWMvHpq24NOSH5LWi2-qB8X2Mr6mMy-s3uT0X1Bxey3yik0SR4zzpfFjwbCCT-csHoQPvOAi3aiys9z3UeL3UAa_IWH2IcM7KsLGF-JD8xG3JviIo0KUlhGbj0IAXudZ0qEPEFMq71TPBKvp5YJLBBI9UccT5jkcwp_mYPcnJtWY-e2PSNHBv-jkFe5D46cw1Itdww%2F3uh%2Fq44ChvtETMWZvlWnsSHOLQ%2Fh6%2FuOs4qa8YTUC1zI2j-qUEW3irT8vkxwwH8dr1Wkc6u6k&data=05%7C01%7Cgregg.dickerson%40eap.ny.gov%7C360bdaaab5a14afc715a08db24b62233%7Cf46cb8ea79004d108ceb80e8c1c81ee7%7C0%7C0%7C638144136897861582%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=nWlwe5p8m4yQVaGSlq3EbnIQnu%2BCLYnJDGt%2BBQaSLZE%3D&reserved=0" target="_blank"><span style="font-size:16pt;font-family:Arial,sans-serif;color:white;background-image:initial;background-position:initial;background-size:initial;background-repeat:initial;background-origin:initial;background-clip:initial;text-decoration-line:none">Start a visit ›</span></a></span><u></u><u></u></p></td></tr></tbody></table></div></td></tr><tr><td style="padding:22.5pt 0in 7.5pt;word-break:break-word"><div><table border="1" cellspacing="0" cellpadding="0" width="600" style="width:6.25in;border-collapse:collapse;border:none"><tbody><tr><td style="border-right:none;border-bottom:none;border-left:none;border-top:1.5pt solid rgb(155,155,155);padding:0in"><p class="MsoNormal" style="line-height:0px"><span style="font-size:1pt"> <u></u><u></u></span></p></td></tr></tbody></table></div></td></tr></tbody></table></td></tr></tbody></table></div></td></tr></tbody></table></div></div></td></tr></tbody></table></div></td></tr></tbody></table></div><p class="MsoNormal" style="background-image:initial;background-position:initial;background-size:initial;background-repeat:initial;background-origin:initial;background-clip:initial"><u></u> <u></u></p><div style="text-align:center"><table border="0" cellspacing="0" cellpadding="0" width="100%" style="width:2057px;background-image:initial;background-position:initial;background-size:initial;background-repeat:initial;background-origin:initial;background-clip:initial;border-collapse:collapse"><tbody><tr><td style="padding:0in;border-radius:1px"><div><table border="0" cellspacing="0" cellpadding="0" width="600" style="width:6.25in;border-collapse:collapse;border-radius:1px"><tbody><tr><td style="padding:0in"><div><div><table border="0" cellspacing="0" cellpadding="0" width="100%" style="width:600px;background:rgb(242,242,242);border-collapse:collapse"><tbody><tr><td valign="top" style="border-top:1pt solid black;border-right:1pt solid black;border-left:1pt solid black;border-bottom:none;padding:0in"><div><table border="0" cellspacing="0" cellpadding="0" width="100%" style="width:598px;border-collapse:collapse"><tbody><tr><td style="padding:0in"><div style="text-align:right"><table dir="rtl" border="0" cellspacing="0" cellpadding="0" style="border-collapse:collapse"><tbody><tr><td width="299" valign="top" style="width:224.25pt;padding:0in"><table border="0" cellspacing="0" cellpadding="0" width="100%" style="width:299px;border-collapse:collapse"><tbody><tr><td style="padding:0in"><div><p class="MsoNormal" style="text-align:center"><span style="font-size:1pt"><img border="0" width="299" height="221" id="m_-6383230712025798840m_-1141947796934669528m_1834863356767804508_x0000_i1027" src="https://client-data.knak.io/production/email_assets/60390df091393/vwkLuc2Erz4NaZSC7BJGEp3LPVsOIwcy0W5hYvJU.jpg" alt="Image of a woman lying on her couch speaking on a video call" class="gmail-CToWUd gmail-a6T" tabindex="0" style="cursor: pointer; outline: 0px; width: 3.1145in; height: 2.302in;"></span><span style="font-size:1pt"><u></u><u></u></span></p></div></td></tr></tbody></table></td><td width="299" valign="top" style="width:224.25pt;padding:0in;word-break:break-word"><table border="0" cellspacing="0" cellpadding="0" width="100%" style="width:299px;border-collapse:collapse;border-radius:0px"><tbody><tr><td style="padding:15pt 18.75pt 7.5pt"><div><p style="line-height:16.5pt"><b><span style="font-size:13.5pt;font-family:Arial,sans-serif;color:black">Care for more than just your body<u></u><u></u></span></b></p></div></td></tr><tr><td style="padding:0in 18.75pt 7.5pt;word-break:break-word"><div><p style="line-height:14.25pt"><span style="font-family:Arial,sans-serif;color:rgb(74,74,74)">Your mental health is important, too. Schedule a visit with a licensed psychologist for one-on-one counseling. Board-certified psychiatrists are also available for ongoing care and medication management.<u></u><u></u></span></p><p style="line-height:14.25pt"><span style="font-family:Arial,sans-serif;color:rgb(74,74,74)"> <u></u><u></u></span></p><p style="line-height:14.25pt"><span style="font-family:Arial,sans-serif;color:rgb(74,74,74)">They’re available in the morning, evening, and weekends.<u></u><u></u></span></p></div></td></tr></tbody></table></td></tr></tbody></table></div></td></tr></tbody></table></div></td></tr></tbody></table></div></div></td></tr></tbody></table></div></td></tr></tbody></table></div><p class="MsoNormal" style="background-image:initial;background-position:initial;background-size:initial;background-repeat:initial;background-origin:initial;background-clip:initial"><u></u> <u></u></p><div style="text-align:center"><table border="0" cellspacing="0" cellpadding="0" width="100%" style="width:2057px;background-image:initial;background-position:initial;background-size:initial;background-repeat:initial;background-origin:initial;background-clip:initial;border-collapse:collapse"><tbody><tr><td style="padding:0in;word-break:break-word"><div><table border="0" cellspacing="0" cellpadding="0" width="600" style="width:6.25in;border-collapse:collapse"><tbody><tr><td style="padding:0in"><div><div><table border="0" cellspacing="0" cellpadding="0" width="100%" style="width:600px;border-collapse:collapse"><tbody><tr><td valign="top" style="border-top:none;border-left:1pt solid black;border-bottom:none;border-right:1pt solid black;padding:0in"><div><table border="0" cellspacing="0" cellpadding="0" style="border-collapse:collapse;border-radius:0px"><tbody><tr><td width="598" valign="top" style="width:448.5pt;padding:0in"><table border="0" cellspacing="0" cellpadding="0" width="100%" style="width:598px;border-collapse:collapse;word-break:break-word"><tbody><tr><td style="padding:7.5pt 18.75pt"><div><p style="line-height:16.5pt"><b><span style="font-size:13.5pt;font-family:Arial,sans-serif;color:black">Use LiveHealth Online for mental health concerns like these:<u></u><u></u></span></b></p></div></td></tr></tbody></table></td></tr></tbody></table></div></td></tr></tbody></table></div></div></td></tr></tbody></table></div></td></tr></tbody></table></div><p class="MsoNormal" style="background-image:initial;background-position:initial;background-size:initial;background-repeat:initial;background-origin:initial;background-clip:initial"><u></u> <u></u></p><div style="text-align:center"><table border="0" cellspacing="0" cellpadding="0" width="100%" style="width:2057px;border-collapse:collapse"><tbody><tr><td style="padding:0in;border-radius:1px"><div><table border="0" cellspacing="0" cellpadding="0" width="600" style="width:6.25in;border-collapse:collapse;border-radius:1px"><tbody><tr><td style="padding:0in"><div><div><table border="0" cellspacing="0" cellpadding="0" width="100%" style="width:600px;border-collapse:collapse"><tbody><tr><td valign="top" style="border-top:none;border-left:1pt solid black;border-bottom:none;border-right:1pt solid black;padding:0in"><div><table border="0" cellspacing="0" cellpadding="0" style="border-collapse:collapse"><tbody><tr><td width="299" valign="top" style="width:224.25pt;padding:0in"><table border="0" cellspacing="0" cellpadding="0" width="100%" style="width:299px;border-collapse:collapse"><tbody><tr><td style="padding:0in 18.75pt"><div><p class="MsoNormal" style="margin-left:30.75pt;line-height:21.75pt"><u></u><span style="font-size:10pt;font-family:Symbol;color:black">·<span style="font-variant-numeric:normal;font-variant-east-asian:normal;font-stretch:normal;font-size:7pt;line-height:normal;font-family:"Times New Roman"">      </span></span><u></u><span style="font-family:Arial,sans-serif;color:black">Anxiety<u></u><u></u></span></p><p class="MsoNormal" style="margin-left:30.75pt;line-height:21.75pt"><u></u><span style="font-size:10pt;font-family:Symbol;color:black">·<span style="font-variant-numeric:normal;font-variant-east-asian:normal;font-stretch:normal;font-size:7pt;line-height:normal;font-family:"Times New Roman"">      </span></span><u></u><span style="font-family:Arial,sans-serif;color:black">Stress management<u></u><u></u></span></p><p class="MsoNormal" style="margin-left:30.75pt;line-height:21.75pt"><u></u><span style="font-size:10pt;font-family:Symbol;color:black">·<span style="font-variant-numeric:normal;font-variant-east-asian:normal;font-stretch:normal;font-size:7pt;line-height:normal;font-family:"Times New Roman"">      </span></span><u></u><span style="font-family:Arial,sans-serif;color:black">OCD<u></u><u></u></span></p><p class="MsoNormal" style="margin-left:30.75pt;line-height:21.75pt"><u></u><span style="font-size:10pt;font-family:Symbol;color:black">·<span style="font-variant-numeric:normal;font-variant-east-asian:normal;font-stretch:normal;font-size:7pt;line-height:normal;font-family:"Times New Roman"">      </span></span><u></u><span style="font-family:Arial,sans-serif;color:black">Panic attacks<u></u><u></u></span></p><p class="MsoNormal" style="margin-left:30.75pt;line-height:21.75pt"><u></u><span style="font-size:10pt;font-family:Symbol;color:black">·<span style="font-variant-numeric:normal;font-variant-east-asian:normal;font-stretch:normal;font-size:7pt;line-height:normal;font-family:"Times New Roman"">      </span></span><u></u><span style="font-family:Arial,sans-serif;color:black">Social anxiety<u></u><u></u></span></p></div></td></tr></tbody></table></td><td width="299" valign="top" style="width:224.25pt;padding:0in;word-break:break-word"><table border="0" cellspacing="0" cellpadding="0" width="100%" style="width:299px;border-collapse:collapse;border-radius:0px"><tbody><tr><td style="padding:0in 18.75pt"><div><p class="MsoNormal" style="margin-left:30.75pt;line-height:21.75pt"><u></u><span style="font-size:10pt;font-family:Symbol;color:black">·<span style="font-variant-numeric:normal;font-variant-east-asian:normal;font-stretch:normal;font-size:7pt;line-height:normal;font-family:"Times New Roman"">      </span></span><u></u><span style="font-family:Arial,sans-serif;color:black">Trauma<u></u><u></u></span></p><p class="MsoNormal" style="margin-left:30.75pt;line-height:21.75pt"><u></u><span style="font-size:10pt;font-family:Symbol;color:black">·<span style="font-variant-numeric:normal;font-variant-east-asian:normal;font-stretch:normal;font-size:7pt;line-height:normal;font-family:"Times New Roman"">      </span></span><u></u><span style="font-family:Arial,sans-serif;color:black">Insomnia<u></u><u></u></span></p><p class="MsoNormal" style="margin-left:30.75pt;line-height:21.75pt"><u></u><span style="font-size:10pt;font-family:Symbol;color:black">·<span style="font-variant-numeric:normal;font-variant-east-asian:normal;font-stretch:normal;font-size:7pt;line-height:normal;font-family:"Times New Roman"">      </span></span><u></u><span style="font-family:Arial,sans-serif;color:black">Depression<u></u><u></u></span></p><p class="MsoNormal" style="margin-left:30.75pt;line-height:21.75pt"><u></u><span style="font-size:10pt;font-family:Symbol;color:black">·<span style="font-variant-numeric:normal;font-variant-east-asian:normal;font-stretch:normal;font-size:7pt;line-height:normal;font-family:"Times New Roman"">      </span></span><u></u><span style="font-family:Arial,sans-serif;color:black">Grief<u></u><u></u></span></p><p class="MsoNormal" style="margin-left:30.75pt;line-height:21.75pt"><u></u><span style="font-size:10pt;font-family:Symbol;color:black">·<span style="font-variant-numeric:normal;font-variant-east-asian:normal;font-stretch:normal;font-size:7pt;line-height:normal;font-family:"Times New Roman"">      </span></span><u></u><span style="font-family:Arial,sans-serif;color:black">Life transitions<u></u><u></u></span></p></div></td></tr></tbody></table></td></tr></tbody></table></div></td></tr></tbody></table></div></div></td></tr></tbody></table></div></td></tr></tbody></table></div><p class="MsoNormal" style="background-image:initial;background-position:initial;background-size:initial;background-repeat:initial;background-origin:initial;background-clip:initial"><u></u> <u></u></p><div style="text-align:center"><table border="0" cellspacing="0" cellpadding="0" width="100%" style="width:2057px;border-collapse:collapse"><tbody><tr><td style="padding:0in;word-break:break-word"><div><table border="0" cellspacing="0" cellpadding="0" width="600" style="width:6.25in;border-collapse:collapse"><tbody><tr><td style="padding:0in"><div><div><table border="0" cellspacing="0" cellpadding="0" width="100%" style="width:600px;border-collapse:collapse"><tbody><tr><td valign="top" style="padding:0in"><div><table border="0" cellspacing="0" cellpadding="0" style="border-collapse:collapse;border-radius:0px"><tbody><tr><td width="600" valign="top" style="width:6.25in;padding:0in"><table border="0" cellspacing="0" cellpadding="0" width="100%" style="width:600px;border-collapse:collapse"><tbody><tr><td style="padding:0in"><div><table border="1" cellspacing="0" cellpadding="0" width="600" style="width:6.25in;border-collapse:collapse;border:none"><tbody><tr><td style="border-right:none;border-bottom:none;border-left:none;border-top:1pt solid black;padding:0in"><p class="MsoNormal" style="line-height:0px"><span style="font-size:1pt"> <u></u><u></u></span></p></td></tr></tbody></table></div></td></tr></tbody></table></td></tr></tbody></table></div></td></tr></tbody></table></div></div></td></tr></tbody></table></div></td></tr></tbody></table></div><p class="MsoNormal" style="background-image:initial;background-position:initial;background-size:initial;background-repeat:initial;background-origin:initial;background-clip:initial"><u></u> <u></u></p><div style="text-align:center"><table border="0" cellspacing="0" cellpadding="0" width="100%" style="width:2057px;border-collapse:collapse"><tbody><tr><td style="padding:0in;word-break:break-word"><div><table border="0" cellspacing="0" cellpadding="0" width="600" style="width:6.25in;border-collapse:collapse"><tbody><tr><td style="padding:0in"><div><div><table border="0" cellspacing="0" cellpadding="0" width="100%" style="width:600px;background:rgb(242,242,242);border-collapse:collapse"><tbody><tr><td valign="top" style="padding:0in;display:inline-block;border-radius:3px"><div><table border="0" cellspacing="0" cellpadding="0" style="border-collapse:collapse;border-radius:0px"><tbody><tr><td width="600" valign="top" style="width:6.25in;padding:0in"><table border="0" cellspacing="0" cellpadding="0" width="100%" style="width:600px;border-collapse:collapse;word-break:break-word"><tbody><tr><td style="padding:7.5pt 18.75pt"><div><table border="0" cellspacing="0" cellpadding="0" style="border-collapse:collapse;border-radius:3px"><tbody><tr><td style="background:rgb(18,55,125);padding:7.5pt 18.75pt"><p class="MsoNormal"><a href="https://gcc02.safelinks.protection.outlook.com/?url=https%3A%2F%2Fablink.em.startlivehealthonline.com%2Fss%2Fc%2FwLmA1G220JE_v5YcsHRSPIpTfzYRXHbHVlCXiLvHGRj7kiWRg93BzRlVJoy1JAnKsUKGiG-lxS_1289ZqY1nX9IWod2la2ZkevvNtgYQLZUj8XnBdaVgaNl3ol_DvGVCx3UxhrcMRPCazhWW3DDvGjftA0ffb4nUOEBG-GOBoLRKCKmMdbcYmw6Remvo_MkqOFYlqRFSJYV-OnqegWMvHpq24NOSH5LWi2-qB8X2Mr6mMy-s3uT0X1Bxey3yik0SR4zzpfFjwbCCT-csHoQPvOAi3aiys9z3UeL3UAa_IWH2IcM7KsLGF-JD8xG3JviIo0KUlhGbj0IAXudZ0qEPEFMq71TPBKvp5YJLBBI9Uce-FjpKvd4gfXpQBfAzk07BZ_qb_XbLIPFIes3NZITCPA%2F3uh%2Fq44ChvtETMWZvlWnsSHOLQ%2Fh7%2FwrVgbXy00naqIkvR4a8agVQuZf2o2ZbhqEmv-op9rRI&data=05%7C01%7Cgregg.dickerson%40eap.ny.gov%7C360bdaaab5a14afc715a08db24b62233%7Cf46cb8ea79004d108ceb80e8c1c81ee7%7C0%7C0%7C638144136897861582%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=Ym3XFJfH6xqrAtaOzydHjp8MEz1sQ9qGgqTFvT7Tp1s%3D&reserved=0" target="_blank"><span style="font-size:16pt;font-family:Arial,sans-serif;color:white;background-image:initial;background-position:initial;background-size:initial;background-repeat:initial;background-origin:initial;background-clip:initial;text-decoration-line:none">Schedule a visit ›</span></a><u></u><u></u></p></td></tr></tbody></table></div></td></tr></tbody></table></td></tr></tbody></table></div></td></tr></tbody></table></div></div></td></tr></tbody></table></div></td></tr></tbody></table></div><p class="MsoNormal" style="background-image:initial;background-position:initial;background-size:initial;background-repeat:initial;background-origin:initial;background-clip:initial"><u></u> <u></u></p><div style="text-align:center"><table border="0" cellspacing="0" cellpadding="0" width="100%" style="width:2057px;border-collapse:collapse"><tbody><tr><td style="padding:0in;word-break:break-word"><div><table border="0" cellspacing="0" cellpadding="0" width="600" style="width:6.25in;border-collapse:collapse"><tbody><tr><td style="padding:0in"><div><div><table border="0" cellspacing="0" cellpadding="0" width="100%" style="width:600px;background:rgb(242,242,242);border-collapse:collapse"><tbody><tr><td valign="top" style="padding:0in"><div><table border="0" cellspacing="0" cellpadding="0" style="border-collapse:collapse;border-radius:0px"><tbody><tr><td width="600" valign="top" style="width:6.25in;padding:0in"><table border="0" cellspacing="0" cellpadding="0" width="100%" style="width:600px;border-collapse:collapse"><tbody><tr><td style="padding:0in"><div><table border="1" cellspacing="0" cellpadding="0" width="600" style="width:6.25in;border-collapse:collapse;border:none"><tbody><tr><td style="border-right:none;border-bottom:none;border-left:none;border-top:6pt solid rgb(155,155,155);padding:0in"><p class="MsoNormal" style="line-height:0px"><span style="font-size:1pt"> <u></u><u></u></span></p></td></tr></tbody></table></div></td></tr></tbody></table></td></tr></tbody></table></div></td></tr></tbody></table></div></div></td></tr></tbody></table></div></td></tr></tbody></table></div><p class="MsoNormal" style="background-image:initial;background-position:initial;background-size:initial;background-repeat:initial;background-origin:initial;background-clip:initial"><u></u> <u></u></p><div style="text-align:center"><table border="0" cellspacing="0" cellpadding="0" width="100%" style="width:2057px;border-collapse:collapse"><tbody><tr><td style="padding:0in;word-break:break-word"><div><table border="0" cellspacing="0" cellpadding="0" width="600" style="width:6.25in;border-collapse:collapse"><tbody><tr><td style="padding:0in"><div><div><table border="0" cellspacing="0" cellpadding="0" width="100%" style="width:600px;background:rgb(18,55,125);border-collapse:collapse"><tbody><tr><td valign="top" style="padding:0in"><div><table border="0" cellspacing="0" cellpadding="0" style="border-collapse:collapse;border-radius:0px"><tbody><tr><td width="600" valign="top" style="width:6.25in;padding:0in"><table border="0" cellspacing="0" cellpadding="0" width="100%" style="width:600px;border-collapse:collapse;word-break:break-word"><tbody><tr><td style="padding:15pt 18.75pt 0in 0in"><div><table border="0" cellspacing="0" cellpadding="0" style="border-collapse:collapse"><tbody><tr><td style="padding:0in"></td></tr></tbody></table></div></td></tr><tr><td style="padding:7.5pt 18.75pt 15pt;word-break:break-word"><div><p style="line-height:12pt"><span style="font-size:10pt;font-family:Arial,sans-serif;color:white">Sent by Amwell, 75 State Street, Boston, MA 02109, USA.<u></u><u></u></span></p><p style="line-height:12pt"><span style="font-size:10pt;font-family:Arial,sans-serif;color:white">LiveHealth Online is a trade name of Health Management Corporation.<u></u><u></u></span></p><p style="line-height:12pt"><span style="font-size:10pt;font-family:Arial,sans-serif;color:white"> <u></u><u></u></span></p><p style="line-height:12pt"><span style="font-size:10pt;font-family:Arial,sans-serif;color:white"> You’re receiving this email because you’re a member of LiveHealth Online. To learn more about our Privacy Policy, <a href="https://gcc02.safelinks.protection.outlook.com/?url=https%3A%2F%2Fablink.em.startlivehealthonline.com%2Fss%2Fc%2F8aL-TPNEl5J0-94ldKQE8gIiPlFzw0g1glOb6Ij-3XL1P5GUriFNOjhB_GuCaVCcUJuKFbl7so3MztUdZvuuTkd2Eajnd54xMinocZYu5NY%2F3uh%2Fq44ChvtETMWZvlWnsSHOLQ%2Fh8%2Fl0tRlLCEKbaIsi92JNs6gc-N1RUxxYnmYl9CkzPOkuQ&data=05%7C01%7Cgregg.dickerson%40eap.ny.gov%7C360bdaaab5a14afc715a08db24b62233%7Cf46cb8ea79004d108ceb80e8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