<div dir="ltr"><div><span id="gmail-docs-internal-guid-67bfd0ac-7fff-3d22-34e2-fb8235a443b2"><font size="4"><p dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt"><font face="times new roman, serif"><span style="color:rgb(31,31,31);background-color:transparent;font-variant-numeric:normal;font-variant-east-asian:normal;font-variant-alternates:normal;vertical-align:baseline">As we wrap up the academic year, this issue of </span><span style="color:rgb(31,31,31);background-color:transparent;font-style:italic;font-variant-numeric:normal;font-variant-east-asian:normal;font-variant-alternates:normal;vertical-align:baseline">Data Matters</span><span style="color:rgb(31,31,31);background-color:transparent;font-variant-numeric:normal;font-variant-east-asian:normal;font-variant-alternates:normal;vertical-align:baseline"> highlights a range of initiatives aimed at strengthening student success—from counseling center data to updates on our Student Success Dashboards. We also spotlight student perspectives on Plattsburgh Next and invite you to try this month’s Data Challenge. Before we head into our summer pause, take a moment to explore what’s new and what’s next in the Office of Institutional Effectiveness.</span></font></p><font face="times new roman, serif"><br></font><p dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt"><span style="color:rgb(0,0,0);background-color:transparent;font-weight:700;font-variant-numeric:normal;font-variant-east-asian:normal;font-variant-alternates:normal;vertical-align:baseline"><font face="times new roman, serif">Data Spotlight: Strengthen Student Success</font></span></p><p dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt"><span style="color:rgb(0,0,0);background-color:transparent;font-variant-numeric:normal;font-variant-east-asian:normal;font-variant-alternates:normal;vertical-align:baseline"><font face="times new roman, serif">This month, we highlight data from the Student Health & Counseling Center (SHCC), a key resource to strengthen student success. The below graph displays the number of appointments per full-time medical provider or counselor over the  past three years. In total, the SHCC had over 17,000 visits. This does not include the number of front desk staff members’ telephone and in-person encounters or messaging through the patient portal. Notably, the SHCC has not had a waitlist for counseling services in over two years and it is one of the few places where students can get a same-day appointment for medical services.</font></span></p><font face="times new roman, serif"><br></font><p dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt"><span style="color:rgb(0,0,0);background-color:transparent;font-variant-numeric:normal;font-variant-east-asian:normal;font-variant-alternates:normal;vertical-align:baseline"><span style="border:1pt solid rgb(0,0,0);display:inline-block;overflow:hidden;width:624px;height:385px"><font face="times new roman, serif"><img title="Chart" src="https://lh7-rt.googleusercontent.com/docsz/AD_4nXeLAcGjiMoC4l_7-L9J9hyRLBZwZLzo2K_XH5qdmDQxmCY34Z3h6G9f3Rp4RRyxq4N7Z5s2jJhkm_T_KzF_vK_rqP1mBJ19fab-TQWw06hgEZ-vuwRQXrmEJHokOmV7WXjJMLqyCQ?key=RBJ7kws4z7-nxLJaodOFfQ" width="624" height="385" style="margin-left: 0px; margin-top: 0px;"></font></span></span></p><font face="times new roman, serif"><br></font><p dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt"><span style="color:rgb(0,0,0);background-color:transparent;font-weight:700;font-variant-numeric:normal;font-variant-east-asian:normal;font-variant-alternates:normal;vertical-align:baseline"><font face="times new roman, serif">Got Data? Presentation - TODAY, May 15 at 11 a.m.</font></span></p><p dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt"><font face="times new roman, serif"><span style="color:rgb(0,0,0);background-color:transparent;font-variant-numeric:normal;font-variant-east-asian:normal;font-variant-alternates:normal;vertical-align:baseline">Our next Got Data? presentation features ACE Program Director Sara Munson. Sara will share information about the impact of the ACE Program and evaluate various program interventions. The event will be held on Thursday, May 15, from 11 a.m. - 12 p.m. in the Alumni Conference Room of the ACC. Light refreshments will be served. If you are interested in presenting at a future Got Data? event, contact us at </span><a href="mailto:OIE@plattsburgh.edu" style="text-decoration-line:none"><span style="background-color:transparent;font-variant-numeric:normal;font-variant-east-asian:normal;font-variant-alternates:normal;text-decoration-line:underline;vertical-align:baseline">OIE@plattsburgh.edu</span></a><span style="color:rgb(0,0,0);background-color:transparent;font-variant-numeric:normal;font-variant-east-asian:normal;font-variant-alternates:normal;vertical-align:baseline">.</span></font></p><font face="times new roman, serif"><br></font><p dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt"><span style="color:rgb(31,31,31);background-color:transparent;font-weight:700;font-variant-numeric:normal;font-variant-east-asian:normal;font-variant-alternates:normal;vertical-align:baseline"><font face="times new roman, serif">Student Perceptions of Plattsburgh Next</font></span></p><p dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt"><span style="color:rgb(31,31,31);background-color:transparent;font-variant-numeric:normal;font-variant-east-asian:normal;font-variant-alternates:normal;vertical-align:baseline"><font face="times new roman, serif">Earlier this semester, we shared with you information about a survey conducted by OIE and Public Relations intern Maggie Goff to evaluate student awareness and opinion of Plattsburgh Next. This led to a PR campaign to promote student awareness by highlighting student stories. An example of these stories is provided below and others are attached to this email.</font></span></p><font face="times new roman, serif"><br></font><p dir="ltr" style="line-height:1.38;text-align:center;margin-top:0pt;margin-bottom:0pt"><span style="color:rgb(31,31,31);background-color:transparent;font-variant-numeric:normal;font-variant-east-asian:normal;font-variant-alternates:normal;vertical-align:baseline"><span style="border:1pt solid rgb(0,0,0);display:inline-block;overflow:hidden;width:532px;height:690px"><font face="times new roman, serif"><img src="https://lh7-rt.googleusercontent.com/docsz/AD_4nXd3fw2J5PTsyXP4sssWHqgs-_Y77QkTGJRYr4kDrqLVMfqlGip8QHBc9o2VMVj25GR2we9Fpt2j7EtrO4iAsG63nhHYD6PkNw-xZqgCVlSs5XghWtXzfQ0Qte-Wx_IhL8LaztJK?key=RBJ7kws4z7-nxLJaodOFfQ" width="532" height="690" style="margin-left: 0px; margin-top: 0px;"></font></span></span></p><font face="times new roman, serif"><br></font><p dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt"><span style="color:rgb(31,31,31);background-color:transparent;font-variant-numeric:normal;font-variant-east-asian:normal;font-variant-alternates:normal;vertical-align:baseline"><font face="times new roman, serif">Before this campaign, 86% of students indicated that they were not aware of Plattsburgh Next. Following this campaign, this number dropped to 40%, with 90% of survey respondents indicating they had seen the student stories posted online and around campus. The number of students who were aware of any pillar also rose following the campaign from 30% to 60% and students also reported an increase in the perceived value of each of the four pillars. </font></span></p><font face="times new roman, serif"><br></font><p dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt"><span style="color:rgb(31,31,31);background-color:transparent;font-weight:700;font-variant-numeric:normal;font-variant-east-asian:normal;font-variant-alternates:normal;vertical-align:baseline"><font face="times new roman, serif">Promoting North Country Student Success</font></span></p><p dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt"><span style="color:rgb(31,31,31);background-color:transparent;font-variant-numeric:normal;font-variant-east-asian:normal;font-variant-alternates:normal;vertical-align:baseline"><font face="times new roman, serif">OIE graduate fellow Bidushi Bhowmik has been leading a project to evaluate challenges and opportunities encountered by North Country students during their studies at SUNY Plattsburgh. Although this work is ongoing, preliminary findings include the following:</font></span></p><ul style="margin-top:0px;margin-bottom:0px"><li dir="ltr" style="list-style-type:disc;color:rgb(31,31,31);background-color:transparent;font-variant-numeric:normal;font-variant-east-asian:normal;font-variant-alternates:normal;vertical-align:baseline;white-space:pre"><p dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt" role="presentation"><span style="background-color:transparent;font-variant-numeric:normal;font-variant-east-asian:normal;font-variant-alternates:normal;vertical-align:baseline"><font face="times new roman, serif">There’s an opportunity to strengthen campus connections for commuter students, many of whom are eager for more meaningful engagement beyond the classroom.</font></span></p></li><li dir="ltr" style="list-style-type:disc;color:rgb(31,31,31);background-color:transparent;font-variant-numeric:normal;font-variant-east-asian:normal;font-variant-alternates:normal;vertical-align:baseline;white-space:pre"><p dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt" role="presentation"><span style="background-color:transparent;font-variant-numeric:normal;font-variant-east-asian:normal;font-variant-alternates:normal;vertical-align:baseline"><font face="times new roman, serif">Programs like ARO, TRIO SSS, and strong faculty communication stand out as valued supports—expanding awareness of these can help more students thrive.</font></span></p></li><li dir="ltr" style="list-style-type:disc;color:rgb(31,31,31);background-color:transparent;font-variant-numeric:normal;font-variant-east-asian:normal;font-variant-alternates:normal;vertical-align:baseline;white-space:pre"><p dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt" role="presentation"><span style="background-color:transparent;font-variant-numeric:normal;font-variant-east-asian:normal;font-variant-alternates:normal;vertical-align:baseline"><font face="times new roman, serif">Addressing winter travel challenges and offering flexible scheduling can make it easier for commuters to stay involved and succeed.</font></span></p></li><li dir="ltr" style="list-style-type:disc;color:rgb(31,31,31);background-color:transparent;font-variant-numeric:normal;font-variant-east-asian:normal;font-variant-alternates:normal;vertical-align:baseline;white-space:pre"><p dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt" role="presentation"><span style="background-color:transparent;font-variant-numeric:normal;font-variant-east-asian:normal;font-variant-alternates:normal;vertical-align:baseline"><font face="times new roman, serif">Enhancing orientation with commuter-focused content could set a more supportive tone from the start and better connect students to helpful resources.</font></span></p></li></ul><p dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt"><span style="color:rgb(31,31,31);background-color:transparent;font-variant-numeric:normal;font-variant-east-asian:normal;font-variant-alternates:normal;vertical-align:baseline"><font face="times new roman, serif">Despite encountering some obstacles, students expressed strong motivation and determination to succeed, emphasizing the importance of flexibility, clearer communication, and personalized support.</font></span></p><font face="times new roman, serif"><br></font><p dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt"><span style="color:rgb(31,31,31);background-color:transparent;font-weight:700;font-variant-numeric:normal;font-variant-east-asian:normal;font-variant-alternates:normal;vertical-align:baseline"><font face="times new roman, serif">Data Challenge</font></span></p><p dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt"><font face="times new roman, serif"><span style="color:rgb(31,31,31);background-color:transparent;font-variant-numeric:normal;font-variant-east-asian:normal;font-variant-alternates:normal;vertical-align:baseline">It’s a battle of the sciences! This month, we look at the hard sciences here at SUNY Plattsburgh to explore the use and utility of </span><a href="https://datavizcatalogue.com/methods/radar_chart.html" style="text-decoration-line:none"><span style="background-color:transparent;font-variant-numeric:normal;font-variant-east-asian:normal;font-variant-alternates:normal;text-decoration-line:underline;vertical-align:baseline">radar charts</span></a><span style="color:rgb(31,31,31);background-color:transparent;font-variant-numeric:normal;font-variant-east-asian:normal;font-variant-alternates:normal;vertical-align:baseline">. They can be useful for comparing distinct things across several metrics at once, however they can also be difficult to interpret. Consider </span><a href="https://drive.google.com/file/d/1H9jOTey9Sm3oY2PDaAAuDOQyFCCTsGvf/view?usp=sharing" style="text-decoration-line:none"><span style="background-color:transparent;font-variant-numeric:normal;font-variant-east-asian:normal;font-variant-alternates:normal;text-decoration-line:underline;vertical-align:baseline">this dataset</span></a><span style="color:rgb(31,31,31);background-color:transparent;font-variant-numeric:normal;font-variant-east-asian:normal;font-variant-alternates:normal;vertical-align:baseline">, aggregated course grades from two randomly selected past academic years. There are a few directions you could take your analysis to make meaningful comparisons–the choice is yours! We are interested in seeing how you might use these data to make a radar chart and consider the pros and cons of this visualization technique. As you work through the challenge, it can be handy to document the choices you make as you transform the data. This helps others more deeply understand the analysis. For example, you’ll see that the number of grades in each discipline is different. You might then decide to work with proportions instead of raw counts so that trends aren’t skewed. Good luck!  </span></font></p><font face="times new roman, serif"><br></font><p dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt"><font face="times new roman, serif"><span style="color:rgb(31,31,31);background-color:transparent;font-variant-numeric:normal;font-variant-east-asian:normal;font-variant-alternates:normal;vertical-align:baseline">Feel free to use whichever tool or platform you are comfortable with. We would love to hear from each of you participating as your work may help inform future organizational analysis! Your visualization, KPI, or story could even be featured in the following month’s newsletter.  If you’re interested in participating but aren’t sure where to start, please contact Levi Martinez (</span><a href="mailto:Lmart008@plattsburgh.edu" style="text-decoration-line:none"><span style="background-color:transparent;font-variant-numeric:normal;font-variant-east-asian:normal;font-variant-alternates:normal;text-decoration-line:underline;vertical-align:baseline">Lmart008@plattsburgh.edu</span></a><span style="color:rgb(31,31,31);background-color:transparent;font-variant-numeric:normal;font-variant-east-asian:normal;font-variant-alternates:normal;vertical-align:baseline">).</span></font></p><font face="times new roman, serif"><br></font><p dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt"><span style="color:rgb(0,0,0);background-color:transparent;font-variant-numeric:normal;font-variant-east-asian:normal;font-variant-alternates:normal;vertical-align:baseline"><font face="times new roman, serif">As we wrap up this issue, we’d like to extend our heartfelt congratulations to OIE interns Brandon Craft and Maggie Goff as they prepare to graduate. We’ve been fortunate to benefit from their talent and dedication during their time at SUNY Plattsburgh.</font></span></p><font face="times new roman, serif"><br></font><p dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt"><span style="color:rgb(0,0,0);background-color:transparent;font-variant-numeric:normal;font-variant-east-asian:normal;font-variant-alternates:normal;vertical-align:baseline"><font face="times new roman, serif">Data Matters will be on summer break and return in August—but we’re still here on the third floor of Kehoe if you need us!</font></span></p><font face="times new roman, serif"><br></font><p dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt"><span style="color:rgb(0,0,0);background-color:transparent;font-variant-numeric:normal;font-variant-east-asian:normal;font-variant-alternates:normal;vertical-align:baseline"><font face="times new roman, serif">The Office of Institutional Effectiveness</font></span></p><font face="times new roman, serif"><br></font><p dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt"><span style="color:rgb(0,0,0);background-color:transparent;font-variant-numeric:normal;font-variant-east-asian:normal;font-variant-alternates:normal;vertical-align:baseline"><font face="times new roman, serif">Erin Campbell | Associate Director, Coordinator for Institutional Research</font></span></p><p dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt"><span style="color:rgb(0,0,0);background-color:transparent;font-variant-numeric:normal;font-variant-east-asian:normal;font-variant-alternates:normal;vertical-align:baseline"><font face="times new roman, serif">Kylie King | Director</font></span></p><p dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt"><span style="color:rgb(0,0,0);background-color:transparent;font-variant-numeric:normal;font-variant-east-asian:normal;font-variant-alternates:normal;vertical-align:baseline"><font face="times new roman, serif">Levi Martinez | Data Analyst</font></span></p><font face="times new roman, serif"><br></font><p dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt"><span style="color:rgb(0,0,0);background-color:transparent;font-variant-numeric:normal;font-variant-east-asian:normal;font-variant-alternates:normal;vertical-align:baseline"><font face="times new roman, serif">Bidushi Bhowmik | Graduate Fellow and Qualitative Data Specialist</font></span></p><p dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt"><span style="color:rgb(0,0,0);background-color:transparent;font-variant-numeric:normal;font-variant-east-asian:normal;font-variant-alternates:normal;vertical-align:baseline"><font face="times new roman, serif">Brandon Craft | Intern and Visualization Specialist</font></span></p><p dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt"><span style="color:rgb(0,0,0);background-color:transparent;font-variant-numeric:normal;font-variant-east-asian:normal;font-variant-alternates:normal;vertical-align:baseline"><font face="times new roman, serif">Maggie Goff | Intern and PR Specialist</font></span></p></font></span><br class="gmail-Apple-interchange-newline"></div><div><br></div><span class="gmail_signature_prefix">-- </span><br><div dir="ltr" class="gmail_signature" data-smartmail="gmail_signature"><div dir="ltr"><div style="color:rgb(0,0,0);font-family:Helvetica,Arial,sans-serif;font-size:12px;line-height:18px;margin:0px"><b style="font-size:14px;text-transform:uppercase">Institutional effectiveness</b><div style="font-size:small;line-height:18px;margin:0px"><div style="font-size:12px;line-height:18px;margin:0px">Office of the President</div><div style="font-size:12px;line-height:18px;margin:0px">Kehoe 313B</div><div style="font-size:12px;line-height:18px;margin:0px">101 Broad Street<br>Plattsburgh, NY 12901</div><a title="SUNY Plattsburgh 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