<div dir="ltr"><div class="gmail_quote"><div class="gmail_quote"><div><div><div class="gmail_quote"><font face="verdana, sans-serif"><span style="color:rgb(38,50,56)">Throughout the week, </span><span class="gmail_default" style="color:rgb(0,0,0)">the </span><span style="color:rgb(38,50,56)">LITS Desktop Support Group will be updating </span><span class="gmail_default" style="color:rgb(0,0,0)">all </span><span style="color:rgb(38,50,56)">Malwarebytes security software on campus</span><span class="gmail_default" style="color:rgb(0,0,0)">-</span><span style="color:rgb(38,50,56)">owned</span><span class="gmail_default" style="color:rgb(0,0,0)">, W</span><span style="color:rgb(38,50,56)">indows</span><span class="gmail_default" style="color:rgb(0,0,0)">-</span><span style="color:rgb(38,50,56)">based computers. </span><br></font></div></div></div><font face="verdana, sans-serif"><font color="#263238"><br></font><span style="color:rgb(38,50,56)">You may receive intermittent alerts that your system isn’t being protected, or you might be prompted to restart your computer. Th</span><span class="gmail_default" style="color:rgb(0,0,0)">ese messages are</span><span style="color:rgb(38,50,56)"> normal. </span><br><font color="#263238"><br></font><span style="color:rgb(38,50,56)">Our old Malwarebytes client and its components need to be fully uninstalled so that we can install our newer, more lightweight version. Most of the<span class="gmail_default" style="color:rgb(0,0,0)"> </span>messages <span class="gmail_default" style="color:rgb(0,0,0)">you see </span>should not display more than once or twice per device. If you see them more than that, please contact the Helpdesk at </span><a rel="nofollow noreferrer noopener" href="mailto:helpdesk@plattsburgh.edu" dir="ltr" target="_blank" style="unicode-bidi:isolate;color:rgb(38,50,56)">helpdesk@plattsburgh.edu</a><span style="color:rgb(38,50,56)"> or (518) 564-4433.</span><br><font color="#263238"><br></font><u style="color:rgb(38,50,56)">How will this new version be different? </u><br><span style="color:rgb(38,50,56)">We don’t expect you to notice any differences at all once the new version is installed (with the exception that your computer may seem a little quicker or more responsive). </span><br><font color="#263238"><br></font><span style="color:rgb(38,50,56)">Due to the required restarts, please be sure to save your work frequently </span><span class="gmail_default" style="color:rgb(0,0,0)">on your machine </span><span style="color:rgb(38,50,56)">and in </span><span class="gmail_default" style="color:rgb(0,0,0)">G</span><span style="color:rgb(38,50,56)">oogle drive.</span><br><font color="#263238"><br></font><span style="color:rgb(38,50,56)">Please let us know if you have any questions.</span> <br><font color="#000000"><br></font><b style="color:rgb(0,0,0)"><font size="2">TJ Myers</font></b><br><span style="color:rgb(0,0,0)">Coordinator - Computing Systems & Desktop Support</span><br><span style="color:rgb(0,0,0)">Library & Information Technology Services</span><br><span style="color:rgb(0,0,0)">215 Feinberg</span><br><a href="https://maps.google.com/?q=101+Broad+Street+Plattsburgh,+NY+12901&entry=gmail&source=g" target="_blank" style="">101 Broad Street</a><br><a href="https://maps.google.com/?q=101+Broad+Street+Plattsburgh,+NY+12901&entry=gmail&source=g" target="_blank" style="">Plattsburgh, NY 12901</a><br><span style="color:rgb(0,0,0)">(o) </span><a href="tel:(518)%20564-2449" value="+15185643824" target="_blank" style="">518-564-2449</a><br><span style="color:rgb(0,0,0)">(f) 518-564-</span><span style="color:rgb(0,0,0)">3817</span><br><b style="color:rgb(0,0,0)"><font size="2" style=""><a href="http://plattsburgh.edu/" target="_blank" style="">plattsburgh.edu</a></font></b></font><br><font color="#000000" face="Times New Roman, serif"><span style="font-size:16px"><br></span></font><img src="https://web.plattsburgh.edu/files/914/images/SUNY-Plattsburgh-Email-Logo-2018.jpg"><br><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div><div><div class="gmail_quote"><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div><div><span style="color:rgb(38,50,56);font-family:Roboto,sans-serif;font-size:13px"></span></div><div><div><div><div><div><div><div><div><div><div><font size="3" face="Times New Roman" color="#000000">
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