<div dir="ltr"><div><p class="MsoNormal">Dear Campus Community,</p></div><div><p class="MsoNormal"><u></u> <u></u></p></div><div><p class="MsoNormal">Please assist us in testing our Moodle system as we work tonight to restore your access as soon as possible. </p></div><div><p class="MsoNormal"><u></u> <u></u></p></div><div><p class="MsoNormal">>From 8-10 pm tonight we will enable Moodle access, and we are asking for your assistance in testing the system with the thousands of users it normally supports.</p></div><div><p class="MsoNormal">If you can, please log into your Moodle courses, and do a few tasks (anything to be submitted should first be saved in a Word processor or text editor before it is copy/pasted/submitted via Moodle) just to be safe.  </p><p class="MsoNormal">We do not recommend you start any quiz or exam, as we cannot guarantee the system will remain active. </p><p class="MsoNormal"><br></p></div><div><p class="MsoNormal">This will allow us to watch the system perform "under load" so that we can determine if the changes we have made are working properly.</p></div><div><p class="MsoNormal"><u></u> <u></u></p></div><div><p class="MsoNormal">If the system performs well, we will continue to run Moodle in full operational mode.  </p></div><div><p class="MsoNormal">If it does not run well, we will immediately move into the next phase of troubleshooting, so that we can restore full access as quickly as possible.</p></div><div><p class="MsoNormal"><u></u> <u></u></p></div><div><p class="MsoNormal">We know that the disruption in classes on Moodle is affecting you and your learning/teaching schedules. We are doing everything we can to restore service.  </p></div><div><p class="MsoNormal">Best Regards,</p></div><div><p class="MsoNormal">Holly</p><p class="MsoNormal"><br></p></div><div><div dir="ltr" class="gmail_signature" data-smartmail="gmail_signature"><div dir="ltr"><div><div dir="ltr"><div><div dir="ltr"><div dir="ltr"><div dir="ltr"><div style="font-family:Helvetica,Arial,sans-serif;font-size:12px;color:rgb(0,0,0);line-height:18px;margin:0px"><div style="font-size:14px;line-height:18px;display:inline;margin:0px;font-weight:bold;text-transform:uppercase">HOLLY HELLER-ROSS '84, </div><div style="font-size:14px;line-height:18px;display:inline;margin:0px;font-weight:bold">MLS</div><div style="line-height:18px;margin:0px">(She, Her, Hers, Herself)</div><div style="line-height:18px;margin:0px">Dean and CIO, Library and Information Technology Services</div><div style="line-height:18px;margin:0px">0211 Feinberg Library</div><div style="line-height:18px;margin:0px">101 Broad Street<br>Plattsburgh, NY 12901</div><div style="line-height:18px;margin:0px"><span style="display:inline">(o) </span><a href="tel:+1-518-564-5180" title="Office Phone Number" style="color:rgb(200,16,46);background-color:transparent;line-height:18px;display:inline;margin:0px" target="_blank">518-564-5180</a></div><div style="line-height:18px;margin:0px">(f) 518-564-5100</div><a href="https://www.plattsburgh.edu/" title="SUNY Plattsburgh Link" style="color:rgb(200,16,46);background-color:transparent;line-height:18px;display:block;margin:0px;font-weight:bold" target="_blank">plattsburgh.edu</a><div style="line-height:18px;margin:0px"><a href="https://www.facebook.com/sunyplattsburgh" title="Visit SUNY Plattsburgh on Facebook" style="color:rgb(200,16,46);background-color:transparent;line-height:18px;display:inline-block;margin:0px" target="_blank"><img src="https://www.plattsburgh.edu/_images/about/facebook-logo-60x60.png" width="30" height="30" alt="Facebook Logo" style="vertical-align:middle;border-style:none;padding:0px;margin:7px 3px 0px 0px"></a> <a href="https://twitter.com/sunyplattsburgh" title="Follow SUNY Plattsburgh on Twitter" style="color:rgb(200,16,46);background-color:transparent;line-height:18px;display:inline-block;margin:0px" target="_blank"><img src="https://www.plattsburgh.edu/_images/about/twitter-logo-60x60.png" width="30" height="30" alt="Twitter Logo" style="vertical-align:middle;border-style:none;padding:0px;margin:7px 3px 0px 0px"></a> <a href="https://www.instagram.com/sunyplattsburgh/" title="Visit SUNY Plattsburgh on Instagram" style="color:rgb(200,16,46);background-color:transparent;line-height:18px;display:inline-block;margin:0px" target="_blank"><img src="https://www.plattsburgh.edu/_images/about/instagram-logo-60x60.png" width="30" height="30" alt="Instagram Logo" style="vertical-align:middle;border-style:none;padding:0px;margin:7px 3px 0px 0px"></a> <a href="https://www.snapchat.com/add/sunyplattsburgh" title="Add SUNY Plattsburgh on Snapchat" style="color:rgb(200,16,46);background-color:transparent;line-height:18px;display:inline-block;margin:0px" target="_blank"><img src="https://www.plattsburgh.edu/_images/about/snapchat-logo-60x60.png" width="30" height="30" alt="Snapchat Logo" style="vertical-align:middle;border-style:none;padding:0px;margin:7px 3px 0px 0px"></a> <a href="https://www.linkedin.com/sch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