<div dir="ltr"><div><br></div><div>ITS just received the following outage report from Zoom.  Additional updates will be provided as more information becomes available from Zoom.</div><div><br></div><div>---</div><div><span style="font-size:14px;line-height:1.5;color:rgb(51,51,51)">We are investigating domain name resolution issues on the <a href="http://zoom.us/" target="_blank">zoom.us</a> domain that is affecting multiple services. Regular updates will be provided.</span><span style="color:rgb(0,0,0);font-size:13px"></span><table role="presentation" border="0" cellpadding="0" cellspacing="0" style="color:rgb(0,0,0);font-size:13px"><tbody><tr><td height="35" style="height:35px"></td></tr></tbody></table><h3 style="margin:0px;font-size:14px;line-height:1.5"><font color="#000000" style="background-color:rgb(255,255,255)"><u>Components affected</u></font></h3><table role="presentation" border="0" cellpadding="0" cellspacing="0" style="color:rgb(0,0,0);font-size:13px"><tbody><tr><td height="15" style="height:15px"></td></tr></tbody></table><table cellspacing="0" cellpadding="0" style="font-family:inherit;margin:0px 20px 0px 0px;padding:0px 0px 15px;display:inline-block;color:rgb(51,51,51);font-size:14px;max-width:100%;overflow:hidden;text-overflow:ellipsis"><tbody><tr><td style="padding-right:5px"><img width="15" height="15" alt="Partial Outage" src="https://dka575ofm4ao0.cloudfront.net/assets/pages/manage/font_awesome_icons/partial_outage-808fb66287d1de6e3e6c39984453e7ed9d8ef7f885eb57d4e176122c31ea1a9a.png" class="gmail-CToWUd" style="vertical-align: middle;"></td><td style="vertical-align:middle">Zoom Contact Center - Global - Web Po...</td></tr></tbody></table><table cellspacing="0" cellpadding="0" style="font-family:inherit;margin:0px 20px 0px 0px;padding:0px 0px 15px;display:inline-block;color:rgb(51,51,51);font-size:14px;max-width:100%;overflow:hidden;text-overflow:ellipsis"><tbody><tr><td style="padding-right:5px"><img width="15" height="15" alt="Partial Outage" src="https://dka575ofm4ao0.cloudfront.net/assets/pages/manage/font_awesome_icons/partial_outage-808fb66287d1de6e3e6c39984453e7ed9d8ef7f885eb57d4e176122c31ea1a9a.png" class="gmail-CToWUd" style="vertical-align: middle;"></td><td style="vertical-align:middle">Zoom Meetings - Zoom Meetings</td></tr></tbody></table><table cellspacing="0" cellpadding="0" style="font-family:inherit;margin:0px 20px 0px 0px;padding:0px 0px 15px;display:inline-block;color:rgb(51,51,51);font-size:14px;max-width:100%;overflow:hidden;text-overflow:ellipsis"><tbody><tr><td style="padding-right:5px"><img width="15" height="15" alt="Partial Outage" src="https://dka575ofm4ao0.cloudfront.net/assets/pages/manage/font_awesome_icons/partial_outage-808fb66287d1de6e3e6c39984453e7ed9d8ef7f885eb57d4e176122c31ea1a9a.png" class="gmail-CToWUd" style="vertical-align: middle;"></td><td style="vertical-align:middle">Zoom Phone - Global - Web Portal (Adm...</td></tr></tbody></table><table cellspacing="0" cellpadding="0" style="font-family:inherit;margin:0px 20px 0px 0px;padding:0px 0px 15px;display:inline-block;color:rgb(51,51,51);font-size:14px;max-width:100%;overflow:hidden;text-overflow:ellipsis"><tbody><tr><td style="padding-right:5px"><img width="15" height="15" alt="Partial Outage" src="https://dka575ofm4ao0.cloudfront.net/assets/pages/manage/font_awesome_icons/partial_outage-808fb66287d1de6e3e6c39984453e7ed9d8ef7f885eb57d4e176122c31ea1a9a.png" class="gmail-CToWUd" style="vertical-align: middle;"></td><td style="vertical-align:middle">Zoom Website - Web Portal</td></tr></tbody></table></div><div>--</div><div dir="ltr" class="gmail_signature" data-smartmail="gmail_signature"><div dir="ltr"><p style="font-size:12.8px;color:rgb(0,0,0);margin:0px;line-height:normal;font-family:Arial"><b><font size="2">TJ Myers</font></b></p><p style="font-size:12.8px;color:rgb(0,0,0);margin:0px;line-height:normal;font-family:Arial"><font size="2">Director & Chief Information Officer</font></p><p style="font-size:12.8px;color:rgb(0,0,0);margin:0px;line-height:normal;font-family:Arial"><span style="font-size:small">Information Technology Services</span><br></p><p style="font-size:12.8px;color:rgb(0,0,0);margin:0px;line-height:normal;font-family:Arial"><font size="2">215 Feinberg</font></p><p style="font-size:12.8px;color:rgb(0,0,0);margin:0px;line-height:normal;font-family:Arial"><font size="2"><a href="https://maps.google.com/?q=101+Broad+Street+Plattsburgh,+NY+12901&entry=gmail&source=g" style="color:rgb(17,85,204)" target="_blank">101 Broad Street</a></font></p><p style="font-size:12.8px;color:rgb(0,0,0);margin:0px;line-height:normal;font-family:Arial"><font size="2"><a href="https://maps.google.com/?q=101+Broad+Street+Plattsburgh,+NY+12901&entry=gmail&source=g" style="color:rgb(17,85,204)" target="_blank">Plattsburgh, NY 12901</a></font></p><p style="font-size:12.8px;color:rgb(0,0,0);margin:0px;line-height:normal;font-family:Arial"><font size="2">(o) <a href="tel:(518)%20564-2449" value="+15185643824" style="color:rgb(17,85,204)" target="_blank">518-564-</a>5180</font></p><p style="font-size:12.8px;color:rgb(0,0,0);margin:0px;line-height:normal;font-family:Arial"><span style="font-size:small">(f) 518-564-</span><span style="font-size:small">3817</span><br></p><p style="font-size:12.8px;color:rgb(0,0,0);margin:0px;line-height:normal;font-family:Arial"><b><font size="2"><a href="http://plattsburgh.edu/" style="color:rgb(17,85,204)" target="_blank">plattsburgh.edu</a></font></b></p><div style="margin:0in 0in 0pt"><span style="font-family:"Times New Roman",serif;font-size:12pt"><font color="#000000"><br></font></span></div><div style="margin:0in 0in 0pt"><img src="https://web.plattsburgh.edu/files/914/images/SUNY-Plattsburgh-Email-Logo-2018.jpg"></div></div></div></div>