<div dir="ltr"><span id="gmail-docs-internal-guid-b72e9318-7fff-fad7-7c1a-3a099a72dafc"><p dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt"><span style="font-size:11pt;font-family:Arial;color:rgb(0,0,0);background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap">Dear</span><span style="font-size:11pt;font-family:Arial;color:rgb(0,0,0);background-color:transparent;font-weight:700;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap"> </span><span style="font-size:11pt;font-family:Arial;color:rgb(34,34,34);background-color:rgb(255,255,255);font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap">Members of our Campus Community</span><span style="font-size:11pt;font-family:Arial;color:rgb(0,0,0);background-color:transparent;font-weight:700;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap">,</span></p><p dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt"><b style="font-weight:normal" id="gmail-docs-internal-guid-06f4c973-7fff-9bc3-ae1e-652a588988c1"><br></b></p><p dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt"><span style="font-size:11pt;font-family:Arial;color:rgb(0,0,0);background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap">Today, SUNY Plattsburgh was made aware that “AudienceView” (formerly known as “University Tickets”), our third-party vendor for campus event ticketing, experienced a security breach.  AudienceView has shared that this breach impacts individuals who used this system to purchase tickets between February 17- 21, 2023 for campus events. As we understand it, personal information breached from AudienceView’s system includes payment card information.  </span></p><p dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt"><b style="font-weight:normal" id="gmail-docs-internal-guid-609db451-7fff-d7c6-ec3f-4bd4083b42ad"><br></b></p><p dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt"><span style="font-size:11pt;font-family:Arial;color:rgb(0,0,0);background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap">In response, Information and Technology Services initiated an information security incident to evaluate the scope of the third-party data breach and its impact on the campus community.  Our team is actively working with AudienceView, along with other partners, to review this matter further.</span></p><p dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt"><b style="font-weight:normal"><br></b></p><p dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt"><span style="font-size:11pt;font-family:Arial;color:rgb(0,0,0);background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap">AudienceView will be notifying those impacted via email with information and instructions about next steps.  If you purchased tickets with a payment card for university events through <a href="http://plattsburgh.universitytickets.com">plattsburgh.universitytickets.com</a> during the dates noted above, please be aware that you may receive a communication from AudienceView.  Please be sure to review this email carefully for instructions.</span></p><p dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt"><b style="font-weight:normal"><br></b></p><p dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt"><span style="font-size:11pt;font-family:Arial;color:rgb(0,0,0);background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap">In addition, we encourage anyone who has purchased tickets through <a href="http://plattsburgh.universitytickets.com">plattsburgh.universitytickets.com</a> between February 17-21, 2023 to check your credit card statements immediately, contact your banking institution regarding any suspicious transactions, and report the suspicious transactions to University Police or your local police department. </span></p><p dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt"><b style="font-weight:normal"><br></b></p><p dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt"><span style="font-size:11pt;font-family:Arial;color:rgb(0,0,0);background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap">Further details will be provided as they become available.  </span></p><p dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt"><b style="font-weight:normal"><br></b></p><p dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt"><span style="font-size:11pt;font-family:Arial;color:rgb(0,0,0);background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap">Thank you.</span></p><p dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt"><br class="gmail-Apple-interchange-newline"></p><p dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt"><br></p></span>-- <br><div dir="ltr" class="gmail_signature" data-smartmail="gmail_signature"><div dir="ltr"><p style="font-size:12.8px;color:rgb(0,0,0);margin:0px;line-height:normal;font-family:Arial"><b><font size="2">TJ Myers</font></b></p><p style="font-size:12.8px;color:rgb(0,0,0);margin:0px;line-height:normal;font-family:Arial"><font size="2">Director & Chief Information Officer</font></p><p style="font-size:12.8px;color:rgb(0,0,0);margin:0px;line-height:normal;font-family:Arial"><span style="font-size:small">Information Technology Services</span><br></p><p style="font-size:12.8px;color:rgb(0,0,0);margin:0px;line-height:normal;font-family:Arial"><font size="2">215 Feinberg</font></p><p style="font-size:12.8px;color:rgb(0,0,0);margin:0px;line-height:normal;font-family:Arial"><font size="2"><a href="https://maps.google.com/?q=101+Broad+Street+Plattsburgh,+NY+12901&entry=gmail&source=g" style="color:rgb(17,85,204)" target="_blank">101 Broad Street</a></font></p><p style="font-size:12.8px;color:rgb(0,0,0);margin:0px;line-height:normal;font-family:Arial"><font size="2"><a href="https://maps.google.com/?q=101+Broad+Street+Plattsburgh,+NY+12901&entry=gmail&source=g" style="color:rgb(17,85,204)" target="_blank">Plattsburgh, NY 12901</a></font></p><p style="font-size:12.8px;color:rgb(0,0,0);margin:0px;line-height:normal;font-family:Arial"><font size="2">(o) <a href="tel:(518)%20564-2449" value="+15185643824" style="color:rgb(17,85,204)" target="_blank">518-564-</a>5180</font></p><p style="font-size:12.8px;color:rgb(0,0,0);margin:0px;line-height:normal;font-family:Arial"><span style="font-size:small">(f) 518-564-</span><span style="font-size:small">3817</span><br></p><p style="font-size:12.8px;color:rgb(0,0,0);margin:0px;line-height:normal;font-family:Arial"><b><font size="2"><a href="http://plattsburgh.edu/" style="color:rgb(17,85,204)" target="_blank">plattsburgh.edu</a></font></b></p><div style="margin:0in 0in 0pt"><span style="font-family:"Times New Roman",serif;font-size:12pt"><font color="#000000"><br></font></span></div><div style="margin:0in 0in 0pt"><img src="https://web.plattsburgh.edu/files/914/images/SUNY-Plattsburgh-Email-Logo-2018.jpg"></div></div></div></div>